12 On Your Side is the consumer investigative reporting unit of WRDW News 12/WAGT NBC Augusta, serving the Central Savannah River Area (CSRA). This dedicated team works to uncover scams, resolve consumer complaints, and hold businesses and agencies accountable. Viewers can submit their problems and concerns, and the '12 On Your Side' journalists investigate, often leading to resolutions and raising public awareness about important local issues. They are a trusted resource for people in the Augusta region seeking help and answers.
The headquarters, located at the WRDW-TV/WAGT-TV studios, serves as the operational base for the '12 On Your Side' consumer investigative team, including research, investigation, content production, and community outreach coordination.
Access to WRDW-TV's newsroom resources, modern television studios, interview rooms, and production facilities essential for investigative journalism.
A highly driven and community-focused work culture centered on advocacy, in-depth investigation, and providing tangible help to viewers. Team members are dedicated to uncovering truths and achieving resolutions within a fast-paced news environment.
The headquarters is the hub from which '12 On Your Side' champions consumer rights and addresses local concerns, making a direct impact on the community it serves by providing a voice and seeking accountability.
'12 On Your Side' is a local consumer investigative news team focused on the Central Savannah River Area (CSRA) in Georgia and South Carolina, USA. It does not have a global presence. Its parent company, Gray Television, operates television stations and digital properties across the United States.
1301 Georgia Avenue
North Augusta
SC
USA
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As of April 2025, 12 On Your Side' leadership includes:
12 On Your Side has been backed by several prominent investors over the years, including:
Information on executive new hires or exits directly within the '12 On Your Side' team or its immediate oversight at WRDW-TV is not typically publicized. Broader executive changes at the parent company, Gray Television, may occur but are not detailed here unless directly impacting local operations significantly and publicly. No specific high-profile hires or exits for WRDW-TV leadership have been broadly announced in the past 12 months based on available public information.
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Primary email contact for '12 On Your Side' is typically through general station addresses or specific investigative tip lines provided on the WRDW website (wrdw.com). Individual journalists at WRDW-TV, who may be part of or lead the '12 On Your Side' team, generally use the station's standard email format.
WRDW-TV (station for 12 On Your Side) Email format: [firstinitial][lastname]@wrdw.com
Format
jdoe@wrdw.com
Example
75%
Success rate
WRDW.com • October 21, 2023
WRDW/WAGT, the station behind '12 On Your Side,' received 11 GABBY Awards from the Georgia Association of Broadcasters, recognizing excellence in various categories including Best Newscast for WRDW News 12 at 6 and investigative reporting efforts akin to the work of '12 On Your Side'....more
WRDW.com • June 18, 2023
WRDW News 12, which includes the '12 On Your Side' investigative team, was honored with five Southeast Regional Emmy Awards. These awards highlight their commitment to quality journalism and storytelling in the region, including for investigative reports....more
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