12Go
12Go's Overview
12go Asia is a prominent online travel agency (OTA) specializing in ground and water transportation services, as well as flights, primarily across Southeast Asia and increasingly in other regions. They provide a comprehensive platform for travelers to search, compare, and book tickets for trains, buses, ferries, private transfers, and flights. Their mission is to make travel booking simple, transparent, and accessible for everyone, connecting travelers with thousands of operators across multiple countries. They focus on providing reliable customer support and a user-friendly experience, catering to both local and international tourists seeking convenient travel solutions.
Where is 12Go's Headquarters?
HQ Function
Serves as the central hub for strategic operations, business development, technology platform management, and financial oversight for 12go Asia's global services.
Notable Features:
Situated in Paya Lebar Square, a modern integrated commercial development with excellent connectivity, reflecting the company's focus on accessibility and efficiency.
Work Culture:
A dynamic, multicultural, and fast-paced environment characteristic of a travel technology company. Fosters innovation, collaboration, and a customer-centric approach to solving complex travel booking challenges.
HQ Significance:
The Singapore HQ leverages the city-state's status as a major international business, finance, and travel hub, providing a strategic base for regional and global expansion, access to talent, and a stable regulatory environment.
Values Reflected in HQ: The choice of a modern, well-connected location like Paya Lebar Square reflects 12go Asia's values of efficiency, innovation, connectivity, and a forward-looking approach to business.
Location:
While headquartered in Singapore with a significant operational base in Bangkok, 12go Asia's services have a broad international reach. Their online platform facilitates travel bookings in numerous countries across Southeast Asia (such as Thailand, Vietnam, Malaysia, Cambodia, Laos, Philippines, Indonesia), and has steadily expanded to cover routes in East Asia (e.g., China, Japan, South Korea), South Asia (e.g., India, Sri Lanka), Oceania (e.g., Australia, New Zealand), Europe, and select countries in the Americas. This global presence is primarily enabled through their digital platform and an extensive network of partnerships with local transport operators worldwide, rather than a multitude of physical offices.
Street Address:
60 Paya Lebar Road, #12-03 Paya Lebar Square
City:
Singapore
State/Province:
Country:
Singapore
12Go's Global Presence
Bangkok, Thailand
Address: Muangthai-Phatra Complex, Ratchadaphisek Road, Huai Khwang, Bangkok (General Office Area - Specific Unit Not Publicly Listed)
To spearhead and manage operations within Thailand and key Southeast Asian countries, ensuring seamless service delivery, fostering strong partnerships with local transportation providers, and adapting services to local market needs.
Buying Intent Signals for 12Go
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of 12Go
As of April 2025, 12Go' leadership includes:
Investors of 12Go
12Go has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major publicly announced executive hires or departures at 12go Asia have been identified in the last 12 months (as of late 2023/early 2024). The core leadership team appears to remain consistent and focused on company growth.
Technology (Tech Stack) used by 12Go
Discover the tools 12Go uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
12Go Email Formats and Examples
While 12go Asia's specific internal email format is not publicly confirmed, common structures for technology and travel companies often involve [first_initial][last]@[companydomain] or [first].[last]@[companydomain]. For 12go Asia, the domain is '12go.asia'.
[first].[last]@12go.asia or [first_initial][last]@12go.asia
Format
john.doe@12go.asia or jdoe@12go.asia
Example
70%
Success rate
News and media
Travolution • November 16, 2023
12go Asia integrates with Google Wallet to allow travellers to save tickets digitally
Online travel agency 12go Asia has integrated with Google Wallet, enabling users to conveniently save bus, train, and ferry tickets booked via its platform directly into their digital wallet. This move aims to enhance the user experience by providing easier access to travel documents....more
Travel Daily Media • March 1, 2023
12go Asia becomes official OTA partner of KAI
12go Asia announced its partnership with PT Kereta Api Indonesia (KAI), Indonesia’s national railway company. This collaboration designates 12go Asia as an official Online Travel Agency (OTA) partner, allowing users to directly book KAI train tickets through the 12go platform, thereby improving travel accessibility and convenience within Indonesia....more
PhocusWire • February 15, 2022
12go Asia launches dynamic packaging for multi-modal trips
12Go Asia introduced a dynamic packaging feature, enabling travelers to combine different modes of transport such as flights, buses, ferries, and trains into a single booking. This initiative aims to simplify the planning of complex, multi-leg journeys, particularly in regions with diverse transportation options like Southeast Asia....more
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