What Does ServiceNow Do?

Total employees22791
HeadquartersSanta Clara
Founded2004

ServiceNow is a cloud-based digital workflow platform that enables enterprises to automate and streamline their IT, HR, customer service, and security operations. By connecting people, processes, and systems on a single platform, ServiceNow helps organizations improve productivity, reduce costs, and deliver better experiences for employees and customers. The platform is built on a single architecture, with a common data model and workflows.

Where Is ServiceNow's Headquarters?

ServiceNow officeServiceNow officeServiceNow officeServiceNow office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the primary center for executive leadership, research and development, product management, marketing, and sales operations.

Notable Features:

The ServiceNow headquarters campus features modern, open workspaces, collaborative areas, fitness centers, cafes, and outdoor recreational spaces designed to foster innovation and employee well-being. The campus has implemented sustainable practices.

Work Culture:

The work culture at ServiceNow headquarters is known for being collaborative, innovative, and results-oriented. The company emphasizes employee empowerment, diversity, and inclusion. They focus on creating a positive and supportive work environment.

HQ Significance:

The headquarters' location in Silicon Valley provides ServiceNow with access to a highly skilled talent pool and a vibrant technology ecosystem. It serves as a central hub for the company's global operations and innovation efforts.

Values Reflected in HQ: The headquarters reflects ServiceNow's values of innovation, customer centricity, trust, and impact. The design prioritizes collaboration, transparency, and sustainability.

Location:

ServiceNow supports its global customer base with offices and data centers located strategically around the world. Functions supported globally include sales, marketing, customer success, research and development, product management, and professional services. They have a presence in North America, Europe, Asia-Pacific, and Latin America, including datacenters in US, Europe, Asia, and Australia.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

CA

Country:

USA

Where Else Does ServiceNow Operate Around the World?

Amsterdam, Netherlands

Address: Amsterdam, The Netherlands (Specific address may vary based on department)

Supports sales, customer success, and product development in Europe, the Middle East, and Africa (EMEA).

Hyderabad, India

Address: Hyderabad, India (Specific address may vary based on department)

Serves as a major technology and development center for global operations and caters to the growing Indian market.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceNow? Meet the Executive Team

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer

Who's Investing in ServiceNow?

ServiceNow has been backed by several prominent investors over the years, including:

Sequoia Capital
Greenspring Associates
General Atlantic

What Leadership Changes Has ServiceNow Seen Recently?

Hire2
Exits1

Summary of Executive New Hires/Exits in the Last 12 Months: ServiceNow has seen a steady pattern of executive leadership changes over the past year, aligning its team with strategic goals and maintaining a dynamic leadership.

Departures

Kevin Haverty, Kevin Haverty exited his role as CMO to transition to new opportunities.

New Appointments:

Karen Brucker, Karen Brucker to join company

What Technology (Tech Stack) Is Used byServiceNow?

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow's email format typically follows a standard convention. The most common format is based on the first initial and last name of the employee.

[first_initial][last]@servicenow.com

Format

jdoe@servicenow.com

Example

80%

Success rate

What's the Latest News About ServiceNow?

Reuters • October 26, 2023

ServiceNow raises annual subscription revenue forecast

ServiceNow (NOW.N) raised its annual subscription revenue forecast on Wednesday, banking on strong demand for its artificial intelligence (AI) powered automation tools....more

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