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Gupshup's Overview

Total employees1200
HeadquartersSan Francisco
Founded2004

Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and rich conversational experiences for their customers. The platform supports over 30 messaging channels, including SMS, WhatsApp, RCS, and GIP, and offers a comprehensive suite of tools for building, testing, deploying, and managing chatbots and other conversational applications. Gupshup helps businesses across various industries like e-commerce, banking, fintech, and retail to improve customer engagement, automate support, and drive sales through personalized, two-way conversations. They empower enterprises to connect with billions of users through advanced AI-powered messaging solutions.

Where is Gupshup's Headquarters?

HQ Function

Serves as a key operational and strategic hub, overseeing global strategy, product innovation, marketing, business development, and investor relations, particularly for North American and global markets.

Notable Features:

Strategically located in a major global technology and innovation hub, facilitating access to talent, partnerships, and venture capital. The office space is likely modern and designed to foster collaboration and creativity.

Work Culture:

Characterized by a fast-paced, innovative, and customer-centric environment. Employees often describe a culture that encourages learning, agility, and tackling complex challenges in the conversational AI space.

HQ Significance:

The San Francisco headquarters underscores Gupshup's position as a global tech player, connecting it to the heart of the SaaS and AI industry, which is crucial for its growth and market leadership.

Values Reflected in HQ: The headquarters' location and function reflect Gupshup's core values of innovation, global ambition, customer success, and technological excellence.

Location:

Gupshup operates globally with a significant presence across North America, Latin America, Europe, India, Southeast Asia, the Middle East, and Africa. The company supports enterprises worldwide with localized sales, support, and engineering teams, enabling businesses to engage with customers on a global scale through its unified conversational messaging platform.

Street Address:

100 California Street, Suite 1200

City:

San Francisco

State/Province:

California

Country:

USA

Gupshup's Global Presence

Mumbai, Maharashtra/India

Address: Gupshup Technologies Pvt Ltd, Times Square, B Wing, 4th Floor, Andheri Kurla Road, Andheri (E), Mumbai – 400059, India

Serves as a critical hub for Gupshup's extensive operations in India, a key market for mobile messaging and conversational AI. It also supports regional business growth and talent acquisition in one of Asia's largest tech hubs.

Bengaluru, Karnataka/India

Address: Gupshup Technologies Pvt. Ltd, Ground Floor, Salarpuria Symbiosis, Arekere Village, Begur Hobli, Bannerghatta Main Rd, Bengaluru, Karnataka 560076, India

Leverages Bengaluru's rich tech ecosystem and talent pool to drive product innovation, enhance technological capabilities, and support Gupshup's global product roadmap.

Buying Intent Signals for Gupshup

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Gupshup

As of April 2025, Gupshup' leadership includes:

Beerud Sheth - Co-founder & CEO
Krishna Tammana - CTO
Gaurav Kachhawa - Chief Product Officer
Vartika Verma - Global VP, Marketing
Mike Vanderwoude - SVP Sales, Americas & EMEA

Investors of Gupshup

Gupshup has been backed by several prominent investors over the years, including:

Tiger Global Management
Fidelity Management and Research
Think Investments
Malabar Investment Advisors
Harbor Spring Capital
CRV
Helion Venture Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Gupshup has experienced key leadership changes in its marketing division over the past year. A new Global VP of Marketing joined in early 2024, following the departure of the previous Chief Marketing Officer.

Departures

Salim Ali, Salim Ali departed from his role as Chief Marketing Officer at Gupshup.

New Appointments:

Vartika Verma, Vartika Verma was appointed as Global VP, Marketing, bringing extensive experience to lead Gupshup's global marketing strategies.

Technology (Tech Stack) used by Gupshup

Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Gupshup Email Formats and Examples

Gupshup likely uses common corporate email formats for its employees. Based on standard industry practices for a company of its nature and domain (gupshup.io), the most probable formats involve combinations of first name and last name, or initials.

[first].[last]@gupshup.io or [first_initial][last]@gupshup.io

Format

jane.doe@gupshup.io or jdoe@gupshup.io

Example

75%

Success rate

News and media

PR NewswireMarch 12, 2024

Gupshup Launches ACE LLM, a Domain-Specific LLM for Enterprises

Gupshup announced the launch of ACE LLM, its family of domain-specific large language models specialized for enterprise functions like support, marketing, and sales. ACE LLM aims to provide more accurate and relevant conversational AI solutions for businesses....more

Business StandardFebruary 27, 2024

Gupshup.io and Truecaller Partner to Launch Verified Business Messaging in India

Gupshup partnered with Truecaller to offer verified business messaging solutions in India. This collaboration aims to enhance trust and security in business communications by providing verified sender profiles and rich media capabilities, helping businesses combat spam and fraud....more

Gupshup Blog / TechCrunchNovember 7, 2023

Gupshup launches a WhatsApp-based e-commerce solution to help businesses sell to customers

Gupshup introduced a comprehensive WhatsApp-based e-commerce solution designed to help businesses of all sizes set up digital storefronts and sell products directly to customers through the popular messaging app. This initiative aims to leverage conversational commerce for enhanced customer engagement and sales conversion....more

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