ServiceTitan
What Does ServiceTitan Do?
ServiceTitan is a comprehensive cloud-based software platform designed to power home and commercial service businesses. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the company aims to help trade professionals streamline operations, improve sales, deliver exceptional customer service, and grow their businesses. ServiceTitan offers a suite of tools including scheduling and dispatching, marketing and sales automation, customer relationship management (CRM), payroll and timesheets, and robust reporting and analytics. It serves thousands of contractors across various trades, including HVAC, plumbing, electrical, garage door, and chimney sweep services, primarily in the United States and Canada.
Where Is ServiceTitan's Headquarters?
HQ Function
Serves as the global headquarters, housing corporate leadership, strategic planning, product development and engineering management, core marketing and sales operations, and central administrative functions.
Notable Features:
Modern, high-rise office space with open-plan work areas, collaborative zones, and employee amenities, reflecting a contemporary tech company environment. Located in a prominent commercial district with easy access to local conveniences.
Work Culture:
Characterized by a dynamic, innovative, and customer-centric environment. ServiceTitan fosters a culture of ownership, rapid growth, and collaboration, often described as 'ambitious' and focused on achieving extraordinary results for its customers and employees ('Titans').
HQ Significance:
The Glendale headquarters is a symbol of ServiceTitan's growth from a startup to a leading SaaS provider. Its location in Southern California provides access to a diverse and skilled talent pool critical for technology and business development.
Values Reflected in HQ: The headquarters' design emphasizes collaboration and innovation, with spaces that encourage teamwork and creativity. Amenities and a focus on a productive environment mirror ServiceTitan's commitment to its employees and its value of 'Achieve the Extraordinary'.
Location:
ServiceTitan primarily serves customers in the United States and Canada. While its main operational footprint is in North America, the company maintains a global presence through its strategic office locations, such as the engineering hub in Yerevan, Armenia, which supports product development worldwide. The cloud-based nature of its software allows for accessibility by international users, and the company is gradually expanding its global reach.
Street Address:
801 N Brand Blvd, Suite 700
City:
Glendale
State/Province:
CA
Country:
USA
Where Else Does ServiceTitan Operate Around the World?
Yerevan, Armenia
Address: Elegia Business Center, 23 Vazgen Sargsyan St, Yerevan 0010, Armenia
Supports global product innovation, software development, and technological advancement for the ServiceTitan platform.
Atlanta, Georgia, USA
Address: Proscenium, 1170 Peachtree St NE, Atlanta, GA 30309, USA
Enhances ServiceTitan's market presence and customer service capabilities on the East Coast, providing localized support and sales engagement.
Buying Intent Signals for ServiceTitan
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading ServiceTitan? Meet the Executive Team
As of April 2025, ServiceTitan' leadership includes:
Who's Investing in ServiceTitan?
ServiceTitan has been backed by several prominent investors over the years, including:
What Leadership Changes Has ServiceTitan Seen Recently?
Over the past 12 months, ServiceTitan has made strategic additions to its executive leadership team to bolster key areas like people operations and business transformation, aligning with its ongoing growth and market expansion goals. No major executive departures have been publicly announced during this period.
New Appointments:
What Technology (Tech Stack) Is Used byServiceTitan?
Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceTitan Email Formats and Examples
ServiceTitan commonly uses the 'first.last' email format (e.g., jane.doe@servicetitan.com) for its employees. Another observed pattern, though less frequent, is 'firstinitialLast' (e.g. jdoe@servicetitan.com). The 'first.last' convention is generally the most reliable for reaching ServiceTitan employees.
first.last@servicetitan.com
Format
ara.mahdessian@servicetitan.com
Example
85%
Success rate
What's the Latest News About ServiceTitan?
Business Wire • February 7, 2024
ServiceTitan Appoints Ila Fields as Chief People Officer
ServiceTitan announced the appointment of Ila Fields as its new Chief People Officer. Fields will oversee all human resources functions, including talent acquisition, employee experience, and leadership development, supporting ServiceTitan's ongoing expansion....more
PR Newswire • November 8, 2023
ServiceTitan Named to the 2023 Deloitte Technology Fast 500™
ServiceTitan announced it has been recognized on the Deloitte Technology Fast 500™, a prestigious list of the fastest-growing technology companies in North America, for the seventh consecutive year. This highlights ServiceTitan's sustained growth and impact in the tech industry....more
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