Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to build intuitive and rich conversational experiences for their customers across various messaging channels. Leveraging AI, machine learning, and a comprehensive suite of tools, Gupshup's platform supports SMS, WhatsApp, RCS, voice, and other popular chat apps. They empower enterprises to enhance customer communication, automate support, drive sales, and improve overall engagement through intelligent chatbots, messaging APIs, and advanced conversational AI solutions. Gupshup serves a diverse range of industries including e-commerce, banking, fintech, retail, and more, helping them connect with billions of users worldwide.
Where is Gupshup's Headquarters?
HQ Function
Serves as Gupshup's global headquarters, driving strategic initiatives, product innovation, global marketing, corporate development, and overall business operations. It's a key hub for engaging with the North American market and global partners.
Notable Features:
Located in the prominent SoMa (South of Market) district, a vibrant tech hub in San Francisco. The office likely features modern, open-plan workspaces designed to foster collaboration and innovation, with amenities typical of leading tech companies.
Work Culture:
Gupshup promotes a dynamic, fast-paced, and innovative work culture. Employees often describe an environment that encourages learning, experimentation, and cross-functional collaboration. There's a strong emphasis on customer-centricity and building impactful solutions.
HQ Significance:
The San Francisco headquarters is strategically important for Gupshup's access to Silicon Valley's talent pool, venture capital, technological advancements, and a dense network of potential partners and customers. It underscores their global ambitions and leadership in the tech industry.
Values Reflected in HQ: The headquarters reflects Gupshup's values of innovation, global connectivity, and technological excellence. Its location in a premier tech ecosystem signifies a commitment to staying at the forefront of the conversational AI industry.
Location:
Gupshup maintains a significant global presence with offices and teams strategically located across North America, Europe, Asia (particularly India and Southeast Asia), the Middle East, Latin America, and Africa. This widespread network supports global sales initiatives, localized customer service, regional product adaptations, and business development efforts. Key functions supported globally include engineering, product management, sales and marketing, customer success, and operations, ensuring comprehensive support for its international client base in their respective markets.
Street Address:
201 Spear Street, Suite 1100
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technologies India Pvt Ltd, The Ruby, 8th Floor, Senapati Bapat Marg, Dadar West, Mumbai - 400028, Maharashtra, India
Acts as a nerve center for R&D, tapping into India's vast tech talent. Drives market penetration and supports a large customer base in South Asia, Southeast Asia, and the Middle East.
Bengaluru, Karnataka/India
Address: Gupshup Technologies India Pvt Ltd, [Specific Address in Bengaluru - e.g., WeWork or specific office building, if publicly available, otherwise general area like Koramangala or HSR Layout]
Leverages Bengaluru's status as India's 'Silicon Valley' to attract top engineering talent and foster cutting-edge product development for global markets.
London/United Kingdom
Address: [Specific Address in London - e.g., Gupshup UK Office, if publicly available]
Facilitates Gupshup's expansion in the European market, catering to regional business needs and regulatory environments for conversational AI services.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has made several key leadership appointments in the last 12-18 months to bolster its executive team for global expansion and product innovation. Notably, new leaders have joined in finance, marketing, and sales. No major high-profile executive departures have been publicly announced recently.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses the [first].[last]@gupshup.io email format for its employees. Variations might exist, but this is a widely observed pattern for corporate communications.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
90%
Success rate
News and media
Business Wire • 2024-05-22
Gupshup.io Launches ACE LLM, a Family of Domain-Specific LLMs for Enterprise Functions
Gupshup announced the launch of ACE LLM, a new family of domain-specific large language models tailored for enterprise functions like marketing, commerce, support, HR, and IT. These models aim to provide more accurate and relevant conversational AI experiences....more
Gupshup Blog / PR Newswire • 2024-02-20
Gupshup.io Unveils Conversation Cloud to Help Businesses Ace Customer Conversations
Gupshup launched its Conversation Cloud, a comprehensive suite of tools designed to help businesses manage the full lifecycle of customer conversations across multiple channels, integrating advanced AI and analytics capabilities....more
Gupshup Blog / CX Today • 2023-09-13
Gupshup Integrates Its IP Messaging Platform with Google Business Messages
Gupshup announced the integration of its IP (GIP) messaging platform with Google Business Messages, enabling businesses to engage customers directly from Google Search and Maps through rich, interactive conversations....more
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