What Does ServiceNow Do?

Total employees23335
HeadquartersSanta Clara
Founded2004

ServiceNow is a cloud computing company offering digital workflow solutions. Its platform helps organizations automate and streamline processes, improve efficiency, and create better experiences for employees and customers. ServiceNow's solutions span various industries, including IT, customer service, HR, and security.

Where Is ServiceNow's Headquarters?

ServiceNow officeServiceNow officeServiceNow officeServiceNow office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for corporate leadership, research and development, and overall business operations.

Notable Features:

Modern office space designed for collaboration and innovation, featuring open work areas, conference rooms, and employee amenities.

Work Culture:

The headquarters reflects a culture of innovation, collaboration, and employee well-being, promoting a dynamic and engaging work environment.

HQ Significance:

The Santa Clara headquarters underscores ServiceNow's commitment to Silicon Valley and its position as a leading technology innovator.

Values Reflected in HQ: The HQ reflects ServiceNow's values of innovation, customer focus, and employee empowerment.

Location:

ServiceNow supports its global customer base with sales, marketing, research and development, and customer support operations across North America, Europe, Asia-Pacific, and Latin America.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

United States

Where Else Does ServiceNow Operate Around the World?

Amsterdam, Netherlands

Address: Gustav Mahlerplein 2, 1082 MA Amsterdam

Serves the EMEA region and focuses on supporting local customers and partners.

Hyderabad, India

Address: Building No. 20, Mindspace Raheja IT Park, Hitec City, Madhapur

Supports global development and operations with a focus on innovation and efficiency.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceNow? Meet the Executive Team

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer
Chirantan 'CJ' Desai - Chief Operating Officer

Who's Investing in ServiceNow?

ServiceNow has been backed by several prominent investors over the years, including:

Vanguard
BlackRock
State Street Global Advisors
Fidelity Investments
Coatue

What Leadership Changes Has ServiceNow Seen Recently?

Hire3
Exits1

There have been a few executive changes at ServiceNow in the last year, including some hires and role transitions within the company.

Departures

Kevin Haverty, Kevin Haverty announced his retirement.

New Appointments:

Paul Smith, Paul Smith takes on the role of Chief Commercial Officer to lead ServiceNow's global sales organization.

What Technology (Tech Stack) Is Used byServiceNow?

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow primarily uses variations of first name and last name for email addresses.

[firstname].[lastname]@servicenow.com

Format

john.doe@servicenow.com

Example

85%

Success rate

What's the Latest News About ServiceNow?

Reuters • October 26, 2023

ServiceNow cuts about 9% of workforce

ServiceNow announced a workforce reduction affecting approximately 9% of its employees as part of a restructuring initiative....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including ServiceNow, are just a search away.