Gupshup
Gupshup's Overview
Gupshup is a leading conversational engagement platform, empowering businesses to connect with customers across various messaging channels through AI-driven, rich conversational experiences. Their platform facilitates customer acquisition, engagement, and support, enabling enterprises to build interactive journeys for marketing, commerce, and customer service. Gupshup's solutions are utilized by thousands of businesses worldwide, including major brands in e-commerce, banking, retail, and other sectors, to enhance customer interactions and drive business outcomes.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the core for Gupshup's global strategy, executive leadership, product innovation, marketing, and corporate operations.
Notable Features:
Modern office facilities located in a prominent downtown building, designed to foster collaboration and innovation with open workspaces and advanced technology infrastructure.
Work Culture:
Gupshup's HQ fosters a dynamic, fast-paced, and innovative work environment. The culture emphasizes collaboration, continuous learning, and a drive to lead in the conversational AI space, attracting top talent in technology and business.
HQ Significance:
Its location in Silicon Valley provides strategic advantages, including access to a rich talent pool, proximity to key technology partners and investors, and being at the forefront of AI and software development trends.
Values Reflected in HQ: The headquarters' design and environment reflect Gupshup's core values of innovation, customer-centricity, global ambition, and agility.
Location:
Gupshup operates globally with a significant presence in North America, Latin America, Europe, India, Southeast Asia, and the Middle East. The company supports its international clientele through distributed teams for sales, customer success, engineering, and local operations, ensuring tailored solutions and support for diverse markets.
Street Address:
50 California St, Suite 1500
City:
San Francisco
State/Province:
California
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technologies Pvt Ltd, Unit No. G2, Ground Floor, Akruti Softech Park, Road No. 21, MIDC, Andheri (E), Mumbai – 400093
Drives business development, customer support, and market expansion across India and Southeast Asia, key growth regions for conversational commerce and enterprise messaging solutions.
Bengaluru, Karnataka/India
Address: Gupshup Technologies India Pvt Ltd, IndiQube Golf View Homes, 3rd floor, 66/1, NAL Wind Tunnel Road, Murgesh Pallya, Bengaluru, Karnataka 560017
Supports global product development and innovation efforts, contributing to the enhancement of Gupshup's conversational AI capabilities and platform features.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, Gupshup has strategically strengthened its leadership team with key appointments in product and marketing to fuel its global growth and product innovation. No major C-suite departures have been prominently reported during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup primarily utilizes the first_name.last_name email format (e.g., jane.doe@gupshup.io). Other formats like first_initial_last_name (e.g. jdoe@gupshup.io) might also be in use to a lesser extent.
first.last@gupshup.io
Format
john.doe@gupshup.io
Example
85%
Success rate
News and media
BW Disrupt • October 26, 2023
Gupshup Appoints Vartika Verma As Head Of Global Marketing
Gupshup has appointed Vartika Verma as its Head of Global Marketing. Verma will be responsible for spearheading Gupshup's marketing endeavors across the globe....more
Gupshup Blog / PR Newswire • September 28, 2023
Gupshup.ai Launches ACE LLM, A Domain-Specific LLM For Every Enterprise Function
Gupshup announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for enterprise functions like support, marketing, and commerce. These models are designed to provide more accurate and relevant conversational AI solutions for businesses....more
The Economic Times • February 14, 2023
Conversational engagement platform Gupshup appoints Gaurav Kachhawa as chief product officer
Gupshup, a conversational engagement platform, has appointed Gaurav Kachhawa as its chief product officer (CPO). Kachhawa will spearhead the company's product strategy, and build and globally scale the company's product portfolio....more
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