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1-800 CONTACTS's Overview

Total employees615
HeadquartersDraper
Founded1995

1-800 Contacts is a leading online retailer of contact lenses, offering a wide selection of brands, convenient ordering, and direct-to-consumer shipping. They are known for their customer service, price match guarantees, and innovative approaches like online vision exams (ExpressExam). The company aims to make vision care simple, affordable, and accessible for everyone.

Where is 1-800 CONTACTS's Headquarters?

1-800 CONTACTS office1-800 CONTACTS office1-800 CONTACTS office1-800 CONTACTS office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for all corporate operations, including customer service leadership, technology development, marketing strategy, product management, and executive administration for the pioneering online contact lens retailer.

Notable Features:

Modern office campus designed to foster collaboration and innovation, featuring open workspaces, employee amenities, and advanced technology infrastructure. It's built to support a large customer service operation and a growing tech team.

Work Culture:

Known for a customer-obsessed, innovative, and associate-centric work culture. 1-800 Contacts frequently earns 'Top Workplace' awards, emphasizing employee growth, work-life balance, and a friendly, supportive environment.

HQ Significance:

The Draper headquarters symbolizes the company's growth and leadership in the e-commerce and vision care industries. It's the nerve center for a business model that disrupted traditional optical retail by bringing contact lens sales online directly to consumers.

Values Reflected in HQ: The headquarters likely reflects core values such as 'Customer Obsession' (through its robust customer support infrastructure), 'Innovation' (spaces for tech and product development), and 'Care for Associates' (modern amenities and collaborative environment).

Location:

1-800 Contacts primarily focuses its direct-to-consumer retail operations within the United States. While product sourcing involves global supply chains and manufacturers, their customer-facing services, sales, and telemedicine offerings like ExpressExam are tailored for the U.S. market. Their influence, however, is global, having pioneered many online retail practices for vision care products that have been adopted or adapted worldwide.

Street Address:

261 W Data Dr

City:

Draper

State/Province:

Utah

Country:

USA

1-800 CONTACTS's Global Presence

Concord, North Carolina, USA

Address: 5350 Davidson Hwy

To enhance logistical capabilities and reduce delivery times for customers in the eastern and southeastern U.S., thereby improving overall customer satisfaction and supporting the company's commitment to fast, free shipping.

Buying Intent Signals for 1-800 CONTACTS

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of 1-800 CONTACTS

As of April 2025, 1-800 CONTACTS' leadership includes:

John Graham - Chief Executive Officer
Kellen Fowler - Chief Financial Officer
Phil Bienert - Chief Marketing Officer
Cindy Hannon - Chief People Officer
Ryan Abreo - Chief Technology Officer
Yaeli Shalt - Chief Product Officer
Joe Rstom - Chief Operations Officer

Investors of 1-800 CONTACTS

1-800 CONTACTS has been backed by several prominent investors over the years, including:

KKR (Kohlberg Kravis Roberts & Co.)
General Atlantic (minority)
AEA Investors (former owner)
Thomas H. Lee Partners (former owner)

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

In early 2023, 1-800 Contacts made significant additions to its executive leadership by appointing a new Chief Technology Officer, Chief Product Officer, and Chief Operations Officer. These hires aim to bolster the company's technological capabilities, product innovation, and operational efficiency.

New Appointments:

Ryan Abreo, Ryan Abreo was appointed as Chief Technology Officer to spearhead the company's technology strategy and drive innovation efforts.
Yaeli Shalt, Yaeli Shalt joined as Chief Product Officer, tasked with leading product vision, strategy, and development.
Joe Rstom, Joe Rstom was named Chief Operations Officer to oversee and enhance the company's operational functions and supply chain management.

Technology (Tech Stack) used by 1-800 CONTACTS

Discover the tools 1-800 CONTACTS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

1-800 CONTACTS Email Formats and Examples

1-800 Contacts typically utilizes standard corporate email formats. The most common pattern observed is the first initial combined with the last name, or the full first name separated by a period from the last name, followed by '@1800contacts.com'.

[first_initial][last]@1800contacts.com

Format

jdoe@1800contacts.com

Example

85%

Success rate

News and media

1800contacts.com Press ReleaseFebruary 20, 2024

1-800 Contacts Launches MoonriseMiles, A Giving Program Focused On Advancing Ocular Health In Underserved Communities

1-800 Contacts announced MoonriseMiles, a new philanthropic initiative. This program aims to improve access to vision care for underserved communities by partnering with non-profit organizations to provide free eye exams and glasses....more

Vision MondayOctober 19, 2023

1-800 Contacts Expands Telemedicine Reach With New York State Launch of ExpressExam

1-800 Contacts has expanded its ExpressExam online vision test service to New York state. This move further increases the accessibility of convenient and affordable vision care options for consumers in the region....more

Business WireMarch 22, 2023

1-800 Contacts Names Three New Executives to Leadership Team

1-800 Contacts announced key additions to its leadership team with the appointments of Ryan Abreo as Chief Technology Officer, Yaeli Shalt as Chief Product Officer, and Joe Rstom as Chief Operations Officer. These hires are aimed at driving further growth and innovation....more

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