1-800 Contacts is a leading online retailer of contact lenses, offering a wide selection of brands, convenient ordering, and direct-to-consumer shipping. They are known for their customer service, price match guarantees, and innovative approaches like online vision exams (ExpressExam). The company aims to make vision care simple, affordable, and accessible for everyone.
Serves as the central hub for all corporate operations, including customer service leadership, technology development, marketing strategy, product management, and executive administration for the pioneering online contact lens retailer.
Modern office campus designed to foster collaboration and innovation, featuring open workspaces, employee amenities, and advanced technology infrastructure. It's built to support a large customer service operation and a growing tech team.
Known for a customer-obsessed, innovative, and associate-centric work culture. 1-800 Contacts frequently earns 'Top Workplace' awards, emphasizing employee growth, work-life balance, and a friendly, supportive environment.
The Draper headquarters symbolizes the company's growth and leadership in the e-commerce and vision care industries. It's the nerve center for a business model that disrupted traditional optical retail by bringing contact lens sales online directly to consumers.
1-800 Contacts primarily focuses its direct-to-consumer retail operations within the United States. While product sourcing involves global supply chains and manufacturers, their customer-facing services, sales, and telemedicine offerings like ExpressExam are tailored for the U.S. market. Their influence, however, is global, having pioneered many online retail practices for vision care products that have been adopted or adapted worldwide.
261 W Data Dr
Draper
Utah
USA
Address: 5350 Davidson Hwy
To enhance logistical capabilities and reduce delivery times for customers in the eastern and southeastern U.S., thereby improving overall customer satisfaction and supporting the company's commitment to fast, free shipping.
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As of April 2025, 1-800 CONTACTS' leadership includes:
1-800 CONTACTS has been backed by several prominent investors over the years, including:
In early 2023, 1-800 Contacts made significant additions to its executive leadership by appointing a new Chief Technology Officer, Chief Product Officer, and Chief Operations Officer. These hires aim to bolster the company's technological capabilities, product innovation, and operational efficiency.
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1-800 Contacts typically utilizes standard corporate email formats. The most common pattern observed is the first initial combined with the last name, or the full first name separated by a period from the last name, followed by '@1800contacts.com'.
[first_initial][last]@1800contacts.com
Format
jdoe@1800contacts.com
Example
85%
Success rate
1800contacts.com Press Release • February 20, 2024
1-800 Contacts announced MoonriseMiles, a new philanthropic initiative. This program aims to improve access to vision care for underserved communities by partnering with non-profit organizations to provide free eye exams and glasses....more
Vision Monday • October 19, 2023
1-800 Contacts has expanded its ExpressExam online vision test service to New York state. This move further increases the accessibility of convenient and affordable vision care options for consumers in the region....more
Business Wire • March 22, 2023
1-800 Contacts announced key additions to its leadership team with the appointments of Ryan Abreo as Chief Technology Officer, Yaeli Shalt as Chief Product Officer, and Joe Rstom as Chief Operations Officer. These hires are aimed at driving further growth and innovation....more
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