Userpilot is a product-led growth platform that empowers SaaS companies to improve user adoption and increase retention. It enables product, UX, and customer success teams to create personalized in-app experiences, such as interactive walkthroughs, onboarding checklists, feature announcements, NPS surveys, and gather user feedback without requiring any coding. Userpilot aims to help businesses deliver continuous value to their users, reduce churn, and accelerate growth by making product adoption intuitive and engaging.
Serves as the official registered address and a center for strategic business operations, marketing, and administrative functions, supporting a globally distributed workforce.
As Userpilot operates with a significantly remote workforce, the physical HQ presence is likely a compact, functional office space or registered agent address rather than an extensive campus. The emphasis is on digital collaboration tools and infrastructure.
Userpilot fosters a remote-first work culture characterized by collaboration, innovation, autonomy, and a results-driven approach. The environment supports global talent, emphasizing flexibility, continuous learning, and empowering employees to contribute from anywhere.
The San Francisco headquarters signifies Userpilot's connection to the vibrant US tech ecosystem and provides a legal and operational anchor in a key market, even as its team and customer base are global.
Userpilot operates with a distributed global team, enabling it to support a worldwide customer base effectively. Key functions such as engineering, product development, marketing, sales, and customer success are performed by professionals located across various continents. This remote-first approach allows Userpilot to tap into global talent pools and provide continuous support and service to its users irrespective of their geographical location, all managed through its cloud-based platform.
2261 Market Street #4590
San Francisco
CA
USA
Address: Specific address not publicly listed; operates as a key engineering and product development hub.
Leverages the strong pool of technical talent in the region to drive Userpilot's product development efforts and support its global technological needs at scale.
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As of April 2025, Userpilot' leadership includes:
Userpilot has been backed by several prominent investors over the years, including:
Userpilot has maintained stability in its core co-founding leadership. While specific C-level changes are not widely publicized, the company likely focuses on strategic hires at the VP and Director level to support its growth in product, sales, and marketing. Any executive movements would be aligned with scaling operations and expanding market reach.
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Userpilot commonly uses email formats based on employee names. The most prevalent pattern observed is the `first name`@userpilot.com format. Other potential formats might include `first initial}{last name}@userpilot.com`.
first@userpilot.com
Format
john@userpilot.com
Example
85%
Success rate
Userpilot Blog • April 2, 2024
Userpilot launched its new AI-Powered Help Hub, designed to integrate with knowledge bases and provide instant, AI-driven answers to user queries, aiming to reduce support tickets and improve user self-service....more
Userpilot Blog • December 19, 2023
Userpilot announced its recognition as a leader in 10 categories in the G2 Winter 2024 reports, including Digital Adoption Platforms, User Onboarding, In-App Guidance, and Product Experience. This highlights Userpilot's strong market presence and customer satisfaction....more
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