CloudTalk is a cloud-based call center software designed for sales and support teams of all sizes. Founded in 2016, CloudTalk empowers over 4,000 businesses worldwide to improve customer experiences and team productivity through more personalized and efficient agent-customer interactions. The platform offers a wide range of features, including AI-driven tools, robust integrations, and advanced analytics, aiming to be the best cloud communication platform globally.
Serves as the primary global operational and development hub, housing key departments like engineering, product development, marketing, sales leadership, and central support functions.
Modern office facilities located in a key business district, designed to foster collaboration, innovation, and a productive work environment. Equipped with state-of-the-art technology infrastructure.
CloudTalk promotes a dynamic, fast-paced, and innovative work culture. There's a strong emphasis on teamwork, continuous learning, and customer-centricity. The company values open communication and provides opportunities for professional growth.
As the founding location, the Bratislava headquarters is central to CloudTalk's strategic direction, technological innovation, and European market operations. It's the heart of their product development and global expansion efforts.
CloudTalk operates globally, supporting functions such as sales, customer support, marketing, product development, and engineering across its international offices and remote workforce. The company serves over 4,000 customers in more than 100 countries, demonstrating a strong international reach and commitment to providing localized communication solutions and support worldwide.
Bottova 2A
Bratislava
Bratislava Region
Slovakia
Address: 228 Park Ave S, PMB 20008, New York, NY 10003, USA
To establish and grow CloudTalk's presence in North America, one of the largest markets for call center software, and provide localized support and services.
Address: Avinguda Diagonal, 442, 3º 1ª, 08037 Barcelona, Spain
To strengthen CloudTalk's market share in Spain and other Southern European countries, offering localized expertise and fostering relationships with clients in the region.
Address: Specific address not prominently listed, but presence indicated via career opportunities.
To augment CloudTalk's technical and operational capacity in Central Europe, supporting overall product development and service delivery.
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As of April 2025, CloudTalk' leadership includes:
CloudTalk has been backed by several prominent investors over the years, including:
CloudTalk's core C-level executive team appears to have been stable over the last 12 months, with no major new hires or departures publicly announced during this period. Key leadership roles like CEO, CPO, CTO, CRO, and CFO have been filled by individuals in place prior to the last year, guiding the company through its recent Series B funding and continued growth.
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CloudTalk commonly uses the 'first_name.last_name@cloudtalk.io' email format for its employees. This structure is prevalent in technology companies and facilitates professional communication.
first.last@cloudtalk.io
Format
jane.doe@cloudtalk.io
Example
90%
Success rate
CloudTalk Blog • March 19, 2024
CloudTalk launched Conversation Intelligence, a new AI-driven feature that analyzes call recordings to provide businesses with actionable insights, sentiment analysis, and trend identification to improve customer interactions and agent performance....more
CloudTalk Blog • November 21, 2023
CloudTalk announced it has successfully raised €26 million in Series B funding. The round was co-led by KAYA and Point Nine, with participation from existing investors HenQ, Presto Ventures, and newion. The funds will be used to accelerate growth, expand into new markets, and further develop its AI-powered communication platform....more
CloudTalk Blog • December 20, 2023
CloudTalk was recognized as a leader in multiple categories in G2's Winter 2024 reports, receiving over 50 badges. This highlights strong customer satisfaction and CloudTalk's position as a top-rated call center software....more
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