ChatSMB-AI is a technology company specializing in the development and deployment of artificial intelligence-driven chatbot solutions specifically designed for small and medium-sized businesses (SMBs). Our mission is to empower SMBs with affordable and effective AI tools that automate customer interactions, provide instant support, generate leads, and improve overall customer satisfaction. We focus on creating intuitive, easy-to-integrate platforms that require minimal technical expertise, allowing businesses to leverage the power of AI without significant investment in custom development. Our solutions aim to help SMBs compete more effectively by enhancing their digital presence and operational efficiency.
The headquarters serves as the central nexus for research and development, product strategy, executive leadership, marketing, and core operational management.
Our HQ features an open-concept workspace designed to encourage teamwork, state-of-the-art development labs, and meeting spaces equipped for global collaboration.
We cultivate a dynamic, agile, and inclusive work culture that values creativity, continuous learning, and a strong customer-first mindset. Employees are encouraged to experiment and contribute ideas freely.
The Austin location provides access to a rich talent pool in AI and software development, a vibrant startup ecosystem, and numerous networking opportunities critical for growth.
ChatSMB-AI primarily operates from its Austin headquarters but supports a global clientele through its cloud-based platform and a distributed remote workforce. This allows us to provide sales, customer success, and technical support across various time zones, ensuring SMBs worldwide can leverage our AI chat solutions effectively.
456 AI Avenue, Innovation Park
Austin
TX
USA
Address: N/A (Distributed Workforce)
To offer flexible work arrangements, attract diverse talent irrespective of geography, and provide localized support and sales coverage in various international markets.
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As of April 2025, ChatSMB-AI' leadership includes:
ChatSMB-AI has been backed by several prominent investors over the years, including:
Over the past year, ChatSMB-AI has focused on strengthening its operational and sales leadership to scale its offerings for SMBs. There was one key executive hire.
Discover the tools ChatSMB-AI uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ChatSMB-AI commonly uses the [first_initial][last]@[domain] or [first].[last]@[domain] email format. For example, for an employee named Jane Doe, the email could be jdoe@chatsmb-ai.io or jane.doe@chatsmb-ai.io.
[first_initial][last]@chatsmb-ai.io (e.g., ehayes@chatsmb-ai.io) or [first].[last]@chatsmb-ai.io
Format
ehayes@chatsmb-ai.io
Example
85%
Success rate
TechSMB Weekly (Hypothetical) • April 15, 2024
ChatSMB-AI today unveiled new direct integrations with leading CRM platforms, enabling small and medium-sized businesses to effortlessly sync chat data and customer interactions, further streamlining their sales and support workflows....more
AI in Business Review (Hypothetical) • November 20, 2023
ChatSMB-AI has enhanced its platform with a new advanced analytics dashboard, providing SMB users with deeper insights into customer engagement, query types, and chatbot performance to optimize their AI strategies....more
StartupWire News (Hypothetical) • July 05, 2023
Austin-based ChatSMB-AI announced it has successfully closed its Series A funding round, led by Innovatech Capital Partners. The investment will fuel product development, team expansion, and marketing efforts to reach more SMBs globally....more
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