Charles IT is a managed IT services provider (MSP) specializing in cybersecurity, cloud solutions, IT support, and strategic IT consulting for small to medium-sized businesses (SMBs). They focus on proactive IT management to prevent issues, enhance security, and improve operational efficiency for their clients, primarily in Connecticut and the surrounding New England area. Their services aim to help businesses leverage technology for growth and security without the need for a large internal IT department.
Serves as the primary operational center, housing leadership, core technical support teams, sales, and administrative functions.
Modern office space designed for collaboration and efficient service delivery, equipped with advanced technology infrastructure for remote monitoring and support.
Client-focused, proactive, and results-oriented, with an emphasis on teamwork, continuous learning in cybersecurity and IT, and providing expert, friendly support.
The Middletown HQ is central to Charles IT's service delivery model, enabling rapid response and on-site support to clients throughout Connecticut.
Charles IT primarily serves clients in Connecticut and the surrounding New England area. While they may not have physical international offices, they support clients utilizing global cloud platforms (like Microsoft Azure, AWS) and can offer remote IT support and cybersecurity services, giving their services a potentially global reach depending on client needs and operations.
151 Newfield Street
Middletown
CT
USA
Address: 700 Canal Street, Unit A2, Stamford, CT 06902
To offer enhanced accessibility and faster on-site response times for clients in Southern Connecticut and near the New York metropolitan area.
Address: 100 Pearl Street, 14th Floor, Hartford, CT 06103
To strengthen client relationships and service delivery in Central Connecticut, providing dedicated support for the diverse business community in and around Hartford.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Charles IT' leadership includes:
Charles IT has been backed by several prominent investors over the years, including:
No major executive new hires or exits have been publicly announced for Charles IT in the last 12 months. The leadership team appears stable.
Discover the tools Charles IT uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Charles IT primarily uses the [first]@charlesit.com email format. This is a common and straightforward format for companies of its size.
[first]@charlesit.com
Format
foster@charlesit.com
Example
80%
Success rate
Inc. Magazine • August 15, 2023
Charles IT announced its inclusion in the Inc. 5000 list for the seventh year in a row, recognizing its sustained growth as one of America's fastest-growing private companies. This highlights their consistent performance and expansion in the IT services sector....more
CRN • March 13, 2023
Charles IT was recognized on CRN's 2023 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This list acknowledges leading North American MSPs that demonstrate innovative and forward-thinking approaches to managed services....more
Charles IT Press Release • August 24, 2022
Charles IT announced the acquisition of Complete Technology Solutions (CTS), a move aimed at enhancing its service capabilities and expanding its client base. This strategic acquisition bolsters Charles IT's position in the Connecticut IT services market....more
See where a company’s workforce is located, by country or region.
View past and recent funding rounds with amounts and investors.
Understand company revenue estimates and financial scale.
Track active roles and hiring trends to spot growth signals.
Discover what a company offers—products, platforms, and solutions.
Get the company’s official SIC and NAICS classifications.
Analyze visitor volume, engagement, and top traffic sources.
Explore LinkedIn, Twitter, and other active social profiles.
Identify top competitors based on similar business traits.
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
Thousands of companies, including Charles IT, are just a search away.