Amelia, an IPsoft company, is a pioneer in AI for the enterprise, offering the market-leading Conversational AI platform. Amelia's technology enables businesses to automate a wide range of processes, from IT support and customer service to HR and finance. Her capabilities include natural language understanding, context switching, sentiment analysis, and continuous learning, allowing her to handle complex interactions and resolve issues efficiently. Amelia aims to liberate human potential by taking on automatable tasks, allowing employees to focus on more creative and strategic work.
Serves as the global command center, housing executive leadership, core research and development teams, global strategy, marketing, and corporate operations.
Located in a prominent downtown Manhattan building, offering panoramic views and modern office amenities designed to foster innovation and collaboration.
A dynamic and innovative environment that encourages collaboration, continuous learning, and a passion for cutting-edge AI technology. The culture is results-oriented, fast-paced, and focused on delivering impactful AI solutions to global enterprises.
The New York City headquarters is pivotal for Amelia, positioning it at the heart of a major global business and technology hub, facilitating client engagement, talent acquisition, and strategic partnerships.
Amelia supports its global clientele through a network of offices and dedicated teams across North America, Europe, and Asia Pacific. Key functions supported globally include 24/7 customer support, multinational solution implementation and management, localized sales and account management, international R&D collaboration, and tailored professional services to meet diverse industry and regional demands for AI-driven transformation.
17 State Street, 7th Floor
New York
NY
USA
Address: The Zig Zag Building, 70 Victoria St, London SW1E 6SQ, United Kingdom
Supports Amelia's expanding client base and strategic partnerships across the EMEA region, tailoring AI solutions to diverse market needs and industries.
Address: Ulmenstraße 37-39, 60325 Frankfurt am Main, Germany
Drives adoption of Amelia's Conversational AI and automation solutions in key German-speaking markets, addressing specific regulatory and business requirements.
Address: Level 20, Marunouchi Trust Tower - Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
Expands Amelia's footprint in APAC, catering to the unique requirements of enterprises in the region and fostering local innovation partnerships and channel development.
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As of April 2025, Amelia' leadership includes:
Amelia has been backed by several prominent investors over the years, including:
Amelia has focused on strengthening its executive leadership, particularly in technology, to drive its next phase of innovation and market expansion. Key appointments reflect a commitment to scaling AI solutions globally.
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Amelia commonly uses a standard corporate email format based on employee names. The most prevalent pattern is 'first.last@amelia.com'. Variations may exist but this is the primary structure.
first.last@amelia.com
Format
jane.doe@amelia.com
Example
85%
Success rate
Amelia.com Press Release • February 27, 2024
Amelia announced a strategic partnership with Broadridge Financial Solutions to integrate its Conversational AI platform into Broadridge's treasury and payments solutions, aiming to enhance efficiency and user experience for corporate clients....more
Amelia.com Press Release • November 15, 2023
Amelia was named a Leader by Forrester Research in its 'The Forrester Wave™: Conversational AI For Customer Service, Q4 2023' report, highlighting its strong platform capabilities, market presence, and strategic vision....more
Amelia.com Press Release • July 18, 2023
Amelia announced the availability of its Amelia Integrated Platform on Microsoft Azure, enabling enterprises to leverage Amelia's AI capabilities, including AIOps, within the Azure cloud environment for enhanced IT operations automation and efficiency....more
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