Acuity Insurance is a U.S. property and casualty insurer headquartered in Sheboygan, Wisconsin, consistently recognized for its financial strength, exceptional customer service, and vibrant company culture. They provide a range of insurance products for individuals, families, and businesses, including auto, home, and commercial lines. Acuity prides itself on its mutual company structure, meaning it is owned by its policyholders, and focuses on long-term stability and service rather than shareholder profits. They are known for their innovative use of technology and a strong commitment to their employees and the communities they serve.
Serves as the central hub for all company operations, including underwriting, claims processing, customer service, technology development, marketing, and corporate strategy.
Known for its massive American flag, one of the world's largest free-flying American flags, and a 65-foot Ferris wheel inside the building. The campus also features extensive art collections, fitness facilities, and modern collaborative workspaces.
Acuity is frequently lauded as a top workplace, characterized by a supportive, employee-focused environment, strong emphasis on work-life balance, continuous learning opportunities, and a culture of innovation and fun.
The Sheboygan headquarters is central to Acuity's identity, operational efficiency, and its ability to foster a unique and award-winning company culture. It's a symbol of their commitment to their employees and the region.
Acuity Insurance primarily operates within the United States, serving policyholders across approximately 30 states. Their focus is on the domestic U.S. property and casualty insurance market, with all core functions managed from their U.S. headquarters. They do not have international offices or global operational hubs outside the U.S.
2800 South Taylor Drive
Sheboygan
Wisconsin
USA
Address: N/A
Service to policyholders and support for independent agents are managed centrally from their main campus, leveraging technology and dedicated teams for regional coverage.
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As of April 2025, Acuity Insurance' leadership includes:
Acuity Insurance has been backed by several prominent investors over the years, including:
In January 2024, Acuity Insurance announced the promotion of three individuals to Vice President roles, enhancing leadership in Claims Support and Underwriting. No major executive departures were publicly reported in the past 12 months.
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Acuity Insurance commonly uses the first.last@acuity.com email format for its employees. For example, an employee named Jane Doe would likely have the email address jane.doe@acuity.com. This is a widely adopted pattern in corporate environments.
first.last@acuity.com
Format
jane.doe@acuity.com
Example
90%
Success rate
Insurance Journal • January 17, 2024
Acuity Insurance announced the promotion of Michelle L. Thennes to Vice President – Claims Support, Jason M. Ott to Vice President – Staff Underwriting – Commercial Lines, and Tara J. Villand to Vice President – Staff Underwriting – Personal Lines. These promotions recognize their contributions and strengthen Acuity's leadership team....more
Acuity Newsroom • July 19, 2023
Acuity Insurance has been recognized by Ward Benchmarking as one of the top 50 performing property-casualty insurance companies in the United States for the 25th consecutive year. This distinction highlights Acuity's consistent financial strength, stability, and operational excellence....more
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