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ServiceTitan's Overview

Total employees2886
HeadquartersGlendale
Founded2012

ServiceTitan is a leading cloud-based software platform designed specifically for home and commercial service businesses. It offers a comprehensive suite of tools to help tradespeople manage and grow their operations, including CRM, scheduling, dispatching, invoicing, payments, marketing, and reporting. Trusted by thousands of contractors, ServiceTitan aims to streamline workflows, improve customer service, and drive profitability for businesses in industries like HVAC, plumbing, electrical, and more. The company is known for its focus on innovation, customer success, and empowering the trades with cutting-edge technology.

Where is ServiceTitan's Headquarters?

HQ Function

Serves as the global corporate headquarters, housing key departments like executive leadership, product development, engineering, sales, marketing, customer support strategy, and corporate administration.

Notable Features:

Modern, collaborative office space designed to foster innovation, likely featuring open-plan areas, dedicated project rooms, employee lounges, and technology-enabled meeting facilities. Amenities are typically aligned with attracting and retaining top talent in the tech industry.

Work Culture:

ServiceTitan's HQ fosters a fast-paced, innovative, and customer-centric work culture. It emphasizes teamwork, meritocracy, problem-solving, and a strong commitment to helping trade businesses succeed. The environment is often described as energetic and driven, with opportunities for growth.

HQ Significance:

The headquarters is the primary center for strategic decision-making, innovation, and shaping ServiceTitan's global product and market strategy. It's where the core platform vision is driven and major partnerships are often forged.

Values Reflected in HQ: The HQ's design and operational ethos likely reflect ServiceTitan's core values, such as 'Achieve the Extraordinary,' 'Be a Great Team,' 'Customer Obsession,' and 'Own the Outcome,' by providing an environment conducive to high performance and collaboration.

Location:

ServiceTitan primarily serves customers in the United States and Canada, with strategically located operational hubs in North America (Glendale, CA and Atlanta, GA) and a significant international engineering and product development center in Yerevan, Armenia. While its main customer base is in North America, its software solutions are utilized by trade businesses globally. The company is continually exploring opportunities to expand its reach and support to new international markets, adapting its platform to meet diverse regional needs within the home and commercial services industry.

Street Address:

801 N Brand Blvd, Suite 700

City:

Glendale

State/Province:

CA

Country:

USA

ServiceTitan's Global Presence

Yerevan, Armenia

Address: 1 Alex Manoogian St, Yerevan 0070, Armenia

Supports global product development initiatives and innovation, contributing significantly to ServiceTitan's technological capabilities and speed of delivery.

Atlanta, Georgia, USA

Address: 3414 Peachtree Rd NE, Suite 450, Atlanta, GA 30326, USA

Strengthens ServiceTitan's presence in the eastern United States, providing localized support, sales outreach, and fostering relationships within a significant market of trade businesses.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceTitan

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-Founder & CEO
Vahe Kuzoyan - Co-Founder & President
David Burt - Chief Financial Officer
Ross Biestman - Chief Revenue Officer
Anmol Bhasin - Chief Technology Officer
Olive Gumba - Chief Customer Officer
Kimberly Shenk - Chief Marketing Officer
Chris Trombetta - Chief People Officer

Investors of ServiceTitan

ServiceTitan has been backed by several prominent investors over the years, including:

Bessemer Venture Partners
ICONIQ Growth
Tiger Global Management
Sequoia Capital Global Equities
Thoma Bravo
Battery Ventures
Dragoneer Investment Group
TCV
Index Ventures
H.I.G. Growth Partners
Arena Holdings
Noubar Afeyan

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Over the last 12 months, ServiceTitan has focused on strengthening its leadership team, particularly in customer-facing roles, to support its continued growth and commitment to customer success. Key movements include the appointment of a new Chief Customer Officer.

Departures

Chris Doell, Chris Doell departed from his role as Chief Customer Officer at ServiceTitan.

New Appointments:

Olive Gumba, ServiceTitan appointed Olive Gumba as its new Chief Customer Officer to lead customer success and support strategies.

Technology (Tech Stack) used by ServiceTitan

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan commonly utilizes the email format combining the first initial and last name. For example, an employee named Jane Doe would likely have an email address such as jdoe@servicetitan.com. This is a standard convention for many tech companies.

[first_initial][last]@servicetitan.com

Format

jdoe@servicetitan.com

Example

85%

Success rate

News and media

ServiceTitan Blog / PR NewswireMay 14, 2024

ServiceTitan Acquires Convex to Accelerate Growth in the Commercial Services Market

ServiceTitan announced its acquisition of Convex, a leading sales and marketing platform for the commercial services industry. This strategic move aims to enhance ServiceTitan's offerings for commercial contractors and expand its market share in the commercial sector....more

Business WireFebruary 27, 2024

ServiceTitan Unveils Titan Intelligence, a New Suite of AI-Powered Capabilities for the Trades

ServiceTitan introduced Titan Intelligence, a new suite of artificial intelligence (AI) tools integrated into its platform. These tools are designed to help trade businesses optimize operations, improve customer interactions, automate tasks, and drive growth through data-driven insights....more

PR NewswireDecember 5, 2023

ServiceTitan Appoints Olive Gumba as Chief Customer Officer

ServiceTitan announced the appointment of Olive Gumba as its new Chief Customer Officer. Gumba brings a wealth of experience in customer success from previous roles at prominent tech companies and will lead ServiceTitan's efforts to deliver exceptional customer experiences....more

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