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uBreakiFix, now operating extensively as Asurion Tech Repair & Solutions, is a leading electronics repair company specializing in the same-day repair of smartphones, tablets, computers, game consoles, and other electronic devices. Founded in 2009 by Justin Wetherill and Eddie Trujillo, the company rapidly expanded through a franchise model, becoming known for its fast, affordable, and reliable repair services for common issues like cracked screens, battery replacements, software problems, and water damage. In 2019, uBreakiFix was acquired by Asurion, a global tech care company. This acquisition led to a rebranding initiative, with many uBreakiFix stores transitioning to the Asurion Tech Repair & Solutions name. The company continues to offer walk-in and mail-in repair services, often partnering with major device manufacturers and insurance providers to offer authorized repair solutions. They emphasize customer service, technical expertise, and convenience.
Serves as the central hub for Asurion's global operations, including strategy, finance, marketing, human resources, and oversight of its various brands and services, including Asurion Tech Repair & Solutions.
Asurion's Nashville HQ is a modern corporate campus designed to foster collaboration and innovation, featuring open workspaces, employee amenities, and advanced technology infrastructure supporting a global tech care leader.
The work culture at Asurion's HQ (and by extension, for corporate roles related to Asurion Tech Repair & Solutions) likely emphasizes customer focus, technological innovation, problem-solving, and a fast-paced environment. The integration of uBreakiFix brings a strong element of direct-to-consumer service and hands-on technical expertise.
The Nashville headquarters is the nerve center for one of the world's largest tech care companies, guiding the strategy and operations for millions of customers and a vast network of repair locations and technicians.
uBreakiFix primarily operates in North America, with hundreds of retail stores across the United States and Canada. Through its parent company, Asurion, it is part of a larger global entity. Asurion has a significant international presence, providing tech protection and support services in numerous countries across Asia (e.g., Japan, South Korea, Singapore), Europe (e.g., UK), and Latin America. While the uBreakiFix/Asurion Tech Repair & Solutions store branding is predominantly North American, the expertise and operational capabilities contribute to Asurion's global tech care and repair fulfillment strategy.
648 Grassmere Park
Nashville
Tennessee
USA
Address: 200 S. Orange Ave., Suite 1450, Orlando, FL 32801 (Historical uBreakiFix HQ Address)
Provides key support functions for a large concentration of repair stores and franchise partners in Florida and surrounding states; may also house specialized repair or logistics operations.
Address: Undisclosed corporate office, Asurion has a known presence in Sterling for operations/tech support.
Supports Asurion's broader tech care services on the East Coast, potentially including claims processing, remote support, and coordination for the repair network.
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As of April 2025, uBreakiFix' leadership includes:
uBreakiFix has been backed by several prominent investors over the years, including:
Specific high-profile executive changes directly and solely impacting the uBreakiFix/Asurion Tech Repair & Solutions leadership tier are not frequently publicized as standalone events distinct from broader Asurion executive movements. Leadership under Dave Barbuto, CEO of Asurion Tech Repair & Solutions, has been relatively stable. Major changes would typically be announced by Asurion.
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For corporate communications, uBreakiFix employees, as part of Asurion, would typically use Asurion's email domain. Common corporate email formats include first name.last name or first initial + last name. For customer service or store-specific inquiries, dedicated email addresses or contact forms on the uBreakiFix/Asurion Tech Repair & Solutions website are used.
[first].[last]@asurion.com
Format
jane.doe@asurion.com
Example
80%
Success rate
PR Newswire • February 13, 2024
Asurion Tech Repair & Solutions™ has opened a new store in South Riding, Virginia, offering professional repair services for a wide range of electronic devices, from smartphones to game consoles. The store aims to provide fast and affordable tech care to the local community....more
PR Newswire • December 5, 2023
A new Asurion Tech Repair & Solutions store has opened in Arnold, Missouri, located at 2143 Jeffco Blvd. The store provides expert repairs for smartphones, tablets, computers, and more, emphasizing quick turnaround times and quality service....more
Mobile World Live • August 1, 2023
Asurion reported a significant increase in repairs for foldable smartphones, with screen damage being the most common issue. The company highlighted the growing complexity and cost associated with repairing these advanced devices, underscoring the need for expert repair services....more
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