LivePerson, Inc. is a global technology company specializing in conversational AI solutions designed to enhance customer engagement and business outcomes. Their core offering, the Conversational Cloud® platform, enables brands to connect with consumers through AI-powered messaging across various digital channels, including websites, mobile apps, SMS, and social media platforms like WhatsApp and Facebook Messenger. LivePerson helps businesses automate customer service inquiries, increase sales conversions, improve agent productivity, and gather valuable customer insights through intelligent chatbots and seamless human agent handoffs. They focus on creating meaningful connections between brands and consumers, driving efficiency and loyalty.
Serves as the central hub for executive leadership, corporate strategy, global marketing, finance, and key operational management functions. It's a primary center for strategic decision-making.
Located in a modern office building in Manhattan, the headquarters likely features collaborative workspaces, advanced communication technology infrastructure, and amenities typical of a leading tech firm aiming to attract top talent.
The HQ fosters a dynamic, innovative, and fast-paced work environment focused on AI advancements and customer-centric solutions. Emphasis is placed on collaboration, data-driven insights, and agility in the evolving digital communication space.
Its location in New York City provides strategic advantages, including access to a diverse talent pool, proximity to major financial markets, clients, and partners, and positioning within a global center for technology and commerce.
LivePerson maintains a significant global footprint with offices and operations strategically located across North America, Europe (including the UK and Germany), the Middle East (primarily Israel for R&D), and the Asia-Pacific region (including Japan and Australia). This network supports global sales initiatives, localized customer success and support, international R&D collaboration, and operational functions necessary to serve a diverse clientele across various industries and time zones worldwide.
475 10th Ave, 5th Floor
New York
NY
USA
Address: 13 Zarhin St, Ra'anana, Israel
Drives technological innovation and product development for LivePerson's global offerings. Key center for engineering and advanced technology research.
Address: [Specific street address may vary or require internal confirmation, generally located centrally]
Supports business development, client management, and market expansion across the diverse EMEA region.
Address: [Specific street address may vary or require internal confirmation]
Strengthens presence in continental Europe, supporting sales, service, and potentially specialized development functions for the region.
Address: [Specific street address may vary or require internal confirmation]
Facilitates market penetration and customer relationship management within Japan and the wider APAC region.
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As of April 2025, LivePerson' leadership includes:
LivePerson has been backed by several prominent investors over the years, including:
LivePerson underwent significant leadership transitions in the past year, notably appointing a new CEO and CFO, while the founder moved to an Executive Chairman role. There was also a key departure in the legal team.
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LivePerson commonly utilizes an email format based on the employee's first initial followed by their last name. This is a frequent pattern for companies in the technology sector.
[first_initial][last]@liveperson.com
Format
jsmith@liveperson.com
Example
85%
Success rate
LivePerson Investor Relations • February 28, 2024
LivePerson reported its Q4 and full-year 2023 financial results, outlining performance metrics, revenue figures, and strategic priorities under its new leadership, including focus on profitable growth and AI innovation....more
LivePerson Investor Relations • February 1, 2024
LivePerson announced the appointment of John Collins as its new Chief Financial Officer, effective February 12, 2024. Collins brings extensive financial leadership experience from technology and software companies....more
LivePerson Investor Relations • October 18, 2023
LivePerson appointed John Sabino as CEO, succeeding founder Robert LoCascio, who transitioned to Executive Chairman. Sabino was highlighted for his experience in scaling enterprise software businesses....more
LivePerson Blog • September 7, 2023
LivePerson unveiled its framework for Responsible AI, outlining principles and practices for developing and deploying AI technologies ethically, focusing on fairness, transparency, accountability, and privacy....more
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