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LivePerson's Overview

Total employees1421
HeadquartersNew York
Founded1995

LivePerson, Inc. is a global technology company specializing in conversational AI solutions designed to enhance customer engagement and business outcomes. Their core offering, the Conversational Cloud® platform, enables brands to connect with consumers through AI-powered messaging across various digital channels, including websites, mobile apps, SMS, and social media platforms like WhatsApp and Facebook Messenger. LivePerson helps businesses automate customer service inquiries, increase sales conversions, improve agent productivity, and gather valuable customer insights through intelligent chatbots and seamless human agent handoffs. They focus on creating meaningful connections between brands and consumers, driving efficiency and loyalty.

Where is LivePerson's Headquarters?

HQ Function

Serves as the central hub for executive leadership, corporate strategy, global marketing, finance, and key operational management functions. It's a primary center for strategic decision-making.

Notable Features:

Located in a modern office building in Manhattan, the headquarters likely features collaborative workspaces, advanced communication technology infrastructure, and amenities typical of a leading tech firm aiming to attract top talent.

Work Culture:

The HQ fosters a dynamic, innovative, and fast-paced work environment focused on AI advancements and customer-centric solutions. Emphasis is placed on collaboration, data-driven insights, and agility in the evolving digital communication space.

HQ Significance:

Its location in New York City provides strategic advantages, including access to a diverse talent pool, proximity to major financial markets, clients, and partners, and positioning within a global center for technology and commerce.

Values Reflected in HQ: The headquarters' design and operation likely reflect LivePerson's core values such as 'Be Owner', 'Be Helpful', and 'Innovate', promoting responsibility, customer focus, and forward-thinking through its collaborative spaces and technological setup.

Location:

LivePerson maintains a significant global footprint with offices and operations strategically located across North America, Europe (including the UK and Germany), the Middle East (primarily Israel for R&D), and the Asia-Pacific region (including Japan and Australia). This network supports global sales initiatives, localized customer success and support, international R&D collaboration, and operational functions necessary to serve a diverse clientele across various industries and time zones worldwide.

Street Address:

475 10th Ave, 5th Floor

City:

New York

State/Province:

NY

Country:

USA

LivePerson's Global Presence

Ra'anana, Israel

Address: 13 Zarhin St, Ra'anana, Israel

Drives technological innovation and product development for LivePerson's global offerings. Key center for engineering and advanced technology research.

London, United Kingdom

Address: [Specific street address may vary or require internal confirmation, generally located centrally]

Supports business development, client management, and market expansion across the diverse EMEA region.

Mannheim, Germany

Address: [Specific street address may vary or require internal confirmation]

Strengthens presence in continental Europe, supporting sales, service, and potentially specialized development functions for the region.

Tokyo, Japan

Address: [Specific street address may vary or require internal confirmation]

Facilitates market penetration and customer relationship management within Japan and the wider APAC region.

Buying Intent Signals for LivePerson

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of LivePerson

As of April 2025, LivePerson' leadership includes:

John Sabino - Chief Executive Officer
John Collins - Chief Financial Officer
Robert LoCascio - Founder & Executive Chairman of the Board
Alex Kroman - Chief Product Officer
Andrew Hamel - Chief Strategy Officer

Investors of LivePerson

LivePerson has been backed by several prominent investors over the years, including:

LivePerson is a publicly traded company listed on the Nasdaq stock exchange under the ticker symbol LPSN.
Major shareholders are primarily institutional investors.
Key institutional holders typically include firms like BlackRock, The Vanguard Group, Renaissance Technologies, and various other asset management firms and mutual funds.
(Specific percentages held by institutional investors fluctuate and can be found on financial data platforms like Yahoo Finance or NASDAQ.)

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits2

LivePerson underwent significant leadership transitions in the past year, notably appointing a new CEO and CFO, while the founder moved to an Executive Chairman role. There was also a key departure in the legal team.

Departures

Monica Greenberg, Monica Greenberg departed from her role.
Robert LoCascio, Robert LoCascio transitioned out of the CEO position.

New Appointments:

John Sabino, John Sabino appointed as new CEO.
Robert LoCascio, Robert LoCascio transitioned into the Executive Chairman role.
John Collins, John Collins appointed as new CFO.

Technology (Tech Stack) used by LivePerson

Discover the tools LivePerson uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

LivePerson Email Formats and Examples

LivePerson commonly utilizes an email format based on the employee's first initial followed by their last name. This is a frequent pattern for companies in the technology sector.

[first_initial][last]@liveperson.com

Format

jsmith@liveperson.com

Example

85%

Success rate

News and media

LivePerson Investor RelationsFebruary 28, 2024

LivePerson Announces Fourth Quarter and Full Year 2023 Financial Results

LivePerson reported its Q4 and full-year 2023 financial results, outlining performance metrics, revenue figures, and strategic priorities under its new leadership, including focus on profitable growth and AI innovation....more

LivePerson Investor RelationsFebruary 1, 2024

LivePerson Appoints John Collins Chief Financial Officer

LivePerson announced the appointment of John Collins as its new Chief Financial Officer, effective February 12, 2024. Collins brings extensive financial leadership experience from technology and software companies....more

LivePerson Investor RelationsOctober 18, 2023

LivePerson Names John Sabino Chief Executive Officer

LivePerson appointed John Sabino as CEO, succeeding founder Robert LoCascio, who transitioned to Executive Chairman. Sabino was highlighted for his experience in scaling enterprise software businesses....more

LivePerson BlogSeptember 7, 2023

Introducing LivePerson’s Responsible AI Framework

LivePerson unveiled its framework for Responsible AI, outlining principles and practices for developing and deploying AI technologies ethically, focusing on fairness, transparency, accountability, and privacy....more

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