What Does BigCommerce Do?

Total employees1653
HeadquartersAustin
Founded

BigCommerce is a leading open SaaS e-commerce platform for established and rapidly-growing businesses. It empowers merchants of all sizes to build, innovate, and grow their businesses online. BigCommerce provides a comprehensive suite of tools for creating beautiful online stores, managing products and inventory, processing payments, and marketing to customers. Known for its flexibility, scalability, and robust feature set, it serves a wide range of industries and business models, from B2C to B2B.

Where Is BigCommerce's Headquarters?

HQ Function

Serves as the central hub for executive leadership, core product development, engineering, marketing, sales, and corporate operations, driving the company's global strategy and innovation.

Notable Features:

Modern office space designed to foster collaboration and innovation, featuring open-plan work areas, meeting rooms equipped with advanced technology, and amenities that support employee well-being. Located in the tech corridor of Austin.

Work Culture:

BigCommerce cultivates a dynamic, customer-focused, and innovative work environment. Employees are encouraged by values such as 'Customers First,' 'Team on a Mission,' and 'Think Big,' fostering teamwork, continuous learning, and a passion for helping merchants succeed. The culture emphasizes transparency and open communication.

HQ Significance:

The Austin headquarters is pivotal for tapping into the rich tech talent pool of the city, driving product innovation, and steering the company's global expansion and market leadership in the e-commerce sector.

Values Reflected in HQ: The headquarters' design and operations reflect BigCommerce's core values, such as 'Customers First,' 'Team on a Mission,' and 'Think Big,' by providing an environment conducive to innovation, collaboration, and employee engagement.

Location:

BigCommerce supports merchants worldwide with a global team and strategically located offices in North America, Europe, and the Asia-Pacific region. Key functions supported globally include sales, marketing, customer success and support, engineering, product development, and partner management. This distributed presence allows BigCommerce to provide localized expertise and support to its diverse international customer base and tap into global talent pools for innovation.

Street Address:

11305 Four Points Drive, Building II, Suite 100

City:

Austin

State/Province:

Texas

Country:

USA

Where Else Does BigCommerce Operate Around the World?

Sydney, New South Wales, Australia

Address: Level 6, 18-20 York Street, Sydney, NSW 2000, Australia

To expand BigCommerce's footprint in the APAC region, providing localized services and support to merchants and partners, and driving growth in this dynamic market.

London, United Kingdom

Address: 1st Floor, 201 Borough High Street, London, SE1 1JA, United Kingdom

To strengthen BigCommerce's presence in Europe and surrounding regions, tailoring its platform and services to meet local e-commerce demands and regulatory landscapes.

Kyiv, Ukraine

Address: Velyka Vasylkivska St, 72, Kyiv, Ukraine, 03150

To leverage the strong technical talent pool in Ukraine for advancing BigCommerce's platform technology and providing robust engineering capabilities.

Buying Intent Signals for BigCommerce

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading BigCommerce? Meet the Executive Team

As of April 2025, BigCommerce' leadership includes:

Brent Bellm - Chief Executive Officer
Robert Alvarez - President and Chief Operating Officer
Daniel Lentz - Chief Financial Officer
Brian Dhatt - Chief Technology Officer
Lisa Eggerton - Chief Marketing Officer
Meghan Stabler - Chief People Officer
Russell Klein - Chief Commercial Officer
Travis Hess - Chief Product Officer

Who's Investing in BigCommerce?

BigCommerce has been backed by several prominent investors over the years, including:

General Catalyst
GGV Capital
SoftBank Vision Fund 2
Revolution Growth
Matrix Partners
Tenaya Capital
Sutter Hill Ventures

What Leadership Changes Has BigCommerce Seen Recently?

Hire3
Exits1

BigCommerce has seen key strategic leadership appointments and transitions over the past year (May 2023 - May 2024), strengthening its executive team to drive future growth. Notably, new leaders have taken the helm in Product and People roles, and a new CFO was appointed, alongside an internal promotion expanding the COO's responsibilities.

Departures

Tracey Ryan O'Connor, Tracey Ryan O'Connor departed her role as SVP, People, prior to the appointment of a new Chief People Officer.

New Appointments:

Travis Hess, Travis Hess appointed as new Chief Product Officer to lead product strategy and innovation.
Daniel Lentz, Daniel Lentz, previously SVP Finance & Investor Relations, appointed as Chief Financial Officer.
Robert Alvarez, Robert Alvarez transitioned from CFO to President and Chief Operating Officer, an expanded role.
Meghan Stabler, Meghan Stabler appointed as new Chief People Officer to lead global people strategy.

What Technology (Tech Stack) Is Used byBigCommerce?

Discover the tools BigCommerce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

BigCommerce Email Formats and Examples

BigCommerce primarily uses the [first].[last]@[bigcommerce.com] email format. While other formats might exist within the organization, this pattern is the most commonly observed for employee email addresses.

[first].[last]@bigcommerce.com

Format

jane.doe@bigcommerce.com

Example

85%

Success rate

What's the Latest News About BigCommerce?

BigCommerce Investor Relations • May 7, 2024

BigCommerce Announces First Quarter 2024 Financial Results

BigCommerce reported its financial results for the first quarter ended March 31, 2024, highlighting revenue growth and ongoing strategic initiatives to expand its enterprise market share and drive towards profitability....more

PYMNTS.com • April 16, 2024

BigCommerce Acquires B2B eCommerce Solution BundleB2B

BigCommerce announced its acquisition of BundleB2B, a long-time technology partner, to enhance its B2B e-commerce capabilities and provide more comprehensive, native solutions for B2B merchants on its platform....more

MarTech Series • March 26, 2024

BigCommerce Expands Global Payment Processing Capabilities with Adyen

BigCommerce announced an expanded partnership with Adyen, a global financial technology platform, to offer BigCommerce merchants enhanced payment processing options, including access to local payment methods worldwide and improved checkout experiences....more

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