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BigCommerce's Overview

Total employees1653
HeadquartersAustin
Founded

BigCommerce (Nasdaq: BIGC) is a leading Open SaaS (Software-as-a-Service) ecommerce platform empowering merchants of all sizes—from fast-growing brands to established B2C and B2B enterprises—to build, innovate, and grow their businesses online. Offering a blend of enterprise-grade functionality, flexibility through open APIs, and ease of use, BigCommerce provides businesses with the tools needed to create compelling online stores, manage operations efficiently, and scale globally across multiple channels. Its platform emphasizes performance, security, and customization, allowing merchants to tailor their ecommerce experience without the typical constraints of traditional SaaS.

Where is BigCommerce's Headquarters?

HQ Function

The Austin headquarters serves as the central command center, housing executive leadership, core product development and engineering teams, global marketing, sales operations, finance, legal, and corporate administrative functions.

Notable Features:

The office is situated in a modern office park and features contemporary design, open collaboration spaces, employee amenities such as game rooms and fully stocked kitchens, fitness facilities, and advanced technology infrastructure to support its global operations.

Work Culture:

BigCommerce fosters a dynamic, innovative, and collaborative work culture often described as fast-paced and results-oriented. Key cultural tenets include 'Customers First,' 'Team on a Mission,' 'Think Big,' and 'Act with Integrity,' encouraging teamwork and employee empowerment within the vibrant Austin tech scene ('Silicon Hills').

HQ Significance:

The Austin headquarters signifies BigCommerce's strong presence in the US technology landscape and its commitment to innovation. Its location provides access to a rich pool of tech talent and facilitates strategic partnerships within the North American market.

Values Reflected in HQ: The headquarters' design, amenities, and operational focus reflect BigCommerce's core values, promoting collaboration ('Team on a Mission'), innovation ('Think Big'), and a strong focus on supporting merchant success ('Customers First').

Location:

BigCommerce maintains a significant global presence with major operational hubs in North America (Austin, San Francisco), Europe (London), and Asia-Pacific (Sydney), complemented by key engineering resources in locations like Kyiv. This international network enables BigCommerce to provide localized sales, marketing, customer support, and product development, effectively serving tens of thousands of merchants across more than 150 countries worldwide.

Street Address:

11305 Four Points Drive, Building II, Third Floor

City:

Austin

State/Province:

Texas

Country:

USA

BigCommerce's Global Presence

Sydney, NSW, Australia

Address: [Specific street address may vary or not be publicly listed; primary presence in Sydney]

Acts as the key operational center for the APAC region, driving growth, providing localized support, and tailoring platform capabilities for merchants across Australia, New Zealand, and Asia.

London, UK

Address: [Specific street address may vary or not be publicly listed; primary presence in London]

Drives expansion and supports a growing merchant base across the UK and mainland Europe, adapting strategies for diverse local markets within EMEA.

San Francisco, California, USA

Address: [Specific street address may vary or not be publicly listed; primary presence in San Francisco]

Supports key enterprise clients on the US West Coast, fosters crucial technology integrations, and drives strategic market development initiatives.

Kyiv, Ukraine

Address: [Address details not typically public; operational status may be impacted by regional events]

Functions as a critical R&D and engineering hub, supporting global product innovation and technical operations. (Note: Operational capacity and status should be considered in light of ongoing geopolitical events).

Buying Intent Signals for BigCommerce

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of BigCommerce

As of April 2025, BigCommerce' leadership includes:

Brent Bellm - Chief Executive Officer
Robert Alvarez - Chief Financial Officer
Brian Dhatt - Chief Technology Officer
Russell Klein - Chief Commercial Officer
Lisa Pearson - Chief Marketing Officer
Meghan Stabler - Chief People Officer
Daniel 'Chuck' Lentz - Chief Legal Officer & General Counsel
Travis Hess - Chief Revenue Officer
Troy Cox - Senior Vice President, Product Management

Investors of BigCommerce

BigCommerce has been backed by several prominent investors over the years, including:

General Catalyst
Revolution Growth
GGV Capital
Tenaya Capital
SoftBank Vision Fund 2
SCGE Management
Goldman Sachs

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Over the last 12 months (approx. May 2023 - May 2024), BigCommerce has focused on strengthening its executive leadership, notably appointing a new Chief People Officer and a Chief Revenue Officer, while seeing stability in other key C-suite roles previously filled.

New Appointments:

Meghan Stabler, Meghan Stabler appointed as new Chief People Officer.
Travis Hess, Travis Hess appointed as new Chief Revenue Officer.

Technology (Tech Stack) used by BigCommerce

Discover the tools BigCommerce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

BigCommerce Email Formats and Examples

BigCommerce primarily utilizes the [first].[last]@[domain] email format for its employees. While variations might exist, this is the most commonly observed pattern for professional communication.

first.last@bigcommerce.com

Format

jane.doe@bigcommerce.com

Example

85%

Success rate

News and media

BigCommerce Investor RelationsMay 7, 2024

BigCommerce Announces First Quarter 2024 Financial Results

BigCommerce reported its Q1 2024 financial results, highlighting total revenue of $74.6 million, a 4% increase year-over-year. Enterprise accounts ARR reached $231.6 million, up 6% year-over-year....more

BigCommerce BlogApril 24, 2024

Introducing Catalyst: BigCommerce’s Next Generation Storefront Technology

BigCommerce launched Catalyst, a new composable storefront technology using best practices from Google Cloud and Next.js, designed to simplify the creation of high-performing, feature-rich online stores for B2C and B2B merchants....more

BigCommerce Investor RelationsFebruary 20, 2024

BigCommerce Announces Fourth Quarter and Fiscal Year 2023 Financial Results

BigCommerce reported Q4 2023 revenue of $79.7 million and full-year 2023 revenue of $309.6 million, an 8% increase over 2022. The company emphasized progress in enterprise growth and operational efficiency....more

PR NewswireJanuary 24, 2024

BigCommerce Expands B2B Edition Offering with New Multi-Region Feature for B2B Organizations

BigCommerce enhanced its B2B Edition with Multi-Region support, allowing B2B merchants to manage operations across different geographic regions from a single storefront, improving localization and compliance capabilities....more

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