BigCommerce (Nasdaq: BIGC) is a leading Open SaaS (Software-as-a-Service) ecommerce platform empowering merchants of all sizes—from fast-growing brands to established B2C and B2B enterprises—to build, innovate, and grow their businesses online. Offering a blend of enterprise-grade functionality, flexibility through open APIs, and ease of use, BigCommerce provides businesses with the tools needed to create compelling online stores, manage operations efficiently, and scale globally across multiple channels. Its platform emphasizes performance, security, and customization, allowing merchants to tailor their ecommerce experience without the typical constraints of traditional SaaS.
The Austin headquarters serves as the central command center, housing executive leadership, core product development and engineering teams, global marketing, sales operations, finance, legal, and corporate administrative functions.
The office is situated in a modern office park and features contemporary design, open collaboration spaces, employee amenities such as game rooms and fully stocked kitchens, fitness facilities, and advanced technology infrastructure to support its global operations.
BigCommerce fosters a dynamic, innovative, and collaborative work culture often described as fast-paced and results-oriented. Key cultural tenets include 'Customers First,' 'Team on a Mission,' 'Think Big,' and 'Act with Integrity,' encouraging teamwork and employee empowerment within the vibrant Austin tech scene ('Silicon Hills').
The Austin headquarters signifies BigCommerce's strong presence in the US technology landscape and its commitment to innovation. Its location provides access to a rich pool of tech talent and facilitates strategic partnerships within the North American market.
BigCommerce maintains a significant global presence with major operational hubs in North America (Austin, San Francisco), Europe (London), and Asia-Pacific (Sydney), complemented by key engineering resources in locations like Kyiv. This international network enables BigCommerce to provide localized sales, marketing, customer support, and product development, effectively serving tens of thousands of merchants across more than 150 countries worldwide.
11305 Four Points Drive, Building II, Third Floor
Austin
Texas
USA
Address: [Specific street address may vary or not be publicly listed; primary presence in Sydney]
Acts as the key operational center for the APAC region, driving growth, providing localized support, and tailoring platform capabilities for merchants across Australia, New Zealand, and Asia.
Address: [Specific street address may vary or not be publicly listed; primary presence in London]
Drives expansion and supports a growing merchant base across the UK and mainland Europe, adapting strategies for diverse local markets within EMEA.
Address: [Specific street address may vary or not be publicly listed; primary presence in San Francisco]
Supports key enterprise clients on the US West Coast, fosters crucial technology integrations, and drives strategic market development initiatives.
Address: [Address details not typically public; operational status may be impacted by regional events]
Functions as a critical R&D and engineering hub, supporting global product innovation and technical operations. (Note: Operational capacity and status should be considered in light of ongoing geopolitical events).
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As of April 2025, BigCommerce' leadership includes:
BigCommerce has been backed by several prominent investors over the years, including:
Over the last 12 months (approx. May 2023 - May 2024), BigCommerce has focused on strengthening its executive leadership, notably appointing a new Chief People Officer and a Chief Revenue Officer, while seeing stability in other key C-suite roles previously filled.
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BigCommerce primarily utilizes the [first].[last]@[domain] email format for its employees. While variations might exist, this is the most commonly observed pattern for professional communication.
first.last@bigcommerce.com
Format
jane.doe@bigcommerce.com
Example
85%
Success rate
BigCommerce Investor Relations • May 7, 2024
BigCommerce reported its Q1 2024 financial results, highlighting total revenue of $74.6 million, a 4% increase year-over-year. Enterprise accounts ARR reached $231.6 million, up 6% year-over-year....more
BigCommerce Blog • April 24, 2024
BigCommerce launched Catalyst, a new composable storefront technology using best practices from Google Cloud and Next.js, designed to simplify the creation of high-performing, feature-rich online stores for B2C and B2B merchants....more
BigCommerce Investor Relations • February 20, 2024
BigCommerce reported Q4 2023 revenue of $79.7 million and full-year 2023 revenue of $309.6 million, an 8% increase over 2022. The company emphasized progress in enterprise growth and operational efficiency....more
PR Newswire • January 24, 2024
BigCommerce enhanced its B2B Edition with Multi-Region support, allowing B2B merchants to manage operations across different geographic regions from a single storefront, improving localization and compliance capabilities....more
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