ServiceNow, Inc. (often referred to by its NYSE ticker: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow is a publicly traded company and is a constituent of the Russell 1000 Index and S&P 500 Index. The company's core business revolves around its Now Platform, which offers a wide range of applications and development tools for IT, employee, and customer workflows. ServiceNow helps organizations automate, predict, digitize, and optimize business processes and tasks across various departments, aiming to create great experiences and unlock productivity.
Serves as the global corporate center, housing executive leadership, core product development, engineering, marketing, sales, and administrative functions. It's the strategic hub for ServiceNow's worldwide operations.
Modern campus facilities designed to foster collaboration and innovation. Features open workspaces, employee amenities, and advanced technology infrastructure. The campus is designed with sustainability in mind.
Known for a fast-paced, innovative, and customer-focused environment. Emphasizes a 'Hungry and Humble' culture, encouraging employees to be ambitious yet grounded. Strong focus on employee growth, diversity, and inclusion.
The Santa Clara headquarters is central to ServiceNow's identity and operations, located in the heart of Silicon Valley, allowing access to top tech talent and fostering partnerships within the tech ecosystem. It's where key product strategies and company directions are formulated.
ServiceNow supports its global customer base through a network of offices and data centers across the Americas, Europe, the Middle East, Africa (EMEA), and Asia-Pacific and Japan (APJ). Functions supported globally include sales, marketing, customer support, professional services, research and development, and cloud hosting operations to ensure regional data residency and performance.
2225 Lawson Lane
Santa Clara
CA
USA
Address: Hoekenrode 3, 1102 BR Amsterdam
Strategic location to serve European clients, tap into diverse talent pools, and manage regional business development and customer success initiatives.
Address: Building No. 3B, Raheja Mindspace, Madhapur, Hyderabad, Telangana 500081
Leverages India's extensive tech talent for global product innovation and provides support for ServiceNow's expanding customer base in the Asia-Pacific region and worldwide.
Address: Floor 2, The Zig Zag Building, 70 Victoria St, London SW1E 6SQ
Addresses the strong demand for digital transformation and workflow automation in the UK market, one of ServiceNow's key international markets.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
ServiceNow has maintained relative stability in its top executive ranks over the past year, with a few strategic appointments and transitions to support its continued growth and focus on AI and platform innovation. Key leadership changes reflect an emphasis on operational excellence and market expansion.
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ServiceNow commonly uses the [first].[last]@servicenow.com email format. Variations might exist, but this is the most prevalent structure for employee email addresses.
[first].[last]@servicenow.com
Format
john.doe@servicenow.com
Example
90%
Success rate
ServiceNow Newsroom • May 7, 2024
ServiceNow announced its Now Platform Washington, D.C. release, featuring new Generative AI capabilities designed to accelerate business transformation, enhance productivity, and create seamless user experiences across enterprises....more
Reuters • April 24, 2024
ServiceNow raised its full-year subscription revenue forecast, signaling robust demand for its workflow automation software, particularly with new AI-powered features, leading to a rise in its share price....more
VentureBeat • February 28, 2024
ServiceNow announced the acquisition of 4Industry and EY's connected worker technology to enhance its operational technology (OT) management capabilities for manufacturing, aiming to improve factory workflows and efficiency....more
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