ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM), IT business management (ITBM), customer service management, HR service delivery, and security operations. Its platform, often referred to as the 'Now Platform,' enables organizations to improve operational efficiencies by streamlining and automating routine work tasks across various departments. ServiceNow aims to 'make the world of work, work better for people' by delivering digital workflows that create great experiences and unlock productivity.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the central hub for global operations, executive leadership, core product development, engineering, marketing, and corporate strategy.
Notable Features:
Modern, expansive campus with LEED Gold certified buildings, designed to foster collaboration and innovation. Features open workspaces, state-of-the-art R&D labs, employee amenities such as cafes, fitness centers, and green spaces.
Work Culture:
Dynamic, innovative, and employee-focused. Emphasis on collaboration, continuous learning, diversity, and inclusion. Known for a fast-paced environment that encourages creative problem-solving and a strong sense of community, often described as 'hungry and humble'.
HQ Significance:
Symbolizes ServiceNow's position as a major player in the enterprise software industry and its commitment to innovation. Its Silicon Valley location provides access to top talent, technological partnerships, and a vibrant tech ecosystem.
Values Reflected in HQ: Innovation, customer success, employee well-being, collaboration, sustainability, and a forward-thinking approach to the future of work are reflected in the campus design and amenities.
Location:
ServiceNow operates globally with offices and data centers strategically located across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific and Japan (APJ). This widespread presence enables ServiceNow to support its diverse international customer base with localized sales, services, technical support, and product development. Key functions supported globally include research and development, customer success and support, professional services, sales and marketing operations, and data hosting to meet regional compliance and performance requirements.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
CA
Country:
USA
ServiceNow's Global Presence
London, United Kingdom
Address: The St. Botolph Building, 138 Houndsditch, London, EC3A 7AR, UK
To drive growth and support for ServiceNow's expanding customer base in the UK and EMEA, tailoring solutions to meet local market demands and regulatory environments.
Hyderabad, Telangana, India
Address: Phoenix SEZ, Hitec City 2, Gachibowli, Hyderabad, 500081, India
To enhance ServiceNow's global product development capabilities, provide round-the-clock support, and tap into the rapidly growing Indian market for digital transformation.
Amsterdam, Netherlands
Address: Hoogoorddreef 5, 1101 BA Amsterdam, Netherlands
To strengthen ServiceNow's presence in mainland Europe, catering to the specific needs of European enterprises and expanding its market share in the region.
Tokyo, Japan
Address: Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6237, Japan
To serve the specific needs of Japanese enterprises, fostering digital transformation and expanding ServiceNow's footprint in one of Asia's largest economies.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
ServiceNow bolstered its technology and product leadership over the past year with key C-suite and senior executive appointments, including a new Chief Technology Officer and a Chief Product Officer for the Now Platform, signaling continued investment in innovation and platform development. No major C-level departures were prominently announced during this period.
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow typically uses a standard email format for its employees, primarily 'firstname.lastname@servicenow.com'. While other formats might exist for specific roles or legacy systems, this is the most common and reliable pattern for reaching out to ServiceNow personnel.
firstname.lastname@servicenow.com
Format
john.doe@servicenow.com
Example
90%
Success rate
News and media
ServiceNow Newsroom • May 20, 2024
ServiceNow Introduces New Generative AI Solution for the Public Sector, Built in Collaboration with NVIDIA and Hugging Face
ServiceNow announced a new generative AI solution tailored for public sector organizations, developed in partnership with NVIDIA and Hugging Face, to help government agencies modernize services and improve operational efficiency....more
ServiceNow Newsroom • May 7, 2024
ServiceNow Puts AI to Work for People with Powerful New GenAI Capabilities at Knowledge 2024
At its Knowledge 2024 conference, ServiceNow unveiled a suite of new generative AI capabilities integrated into the Now Platform, designed to enhance productivity and user experiences across enterprise workflows, including Now Assist for Telecommunications Service Management (TSM)....more
ServiceNow Investor Relations • April 24, 2024
ServiceNow Announces First Quarter 2024 Financial Results
ServiceNow reported strong first-quarter 2024 financial results, with subscription revenues reaching $2.52 billion, representing a 25% year-over-year increase (24.5% in constant currency). The company highlighted continued strong demand for its platform and AI capabilities....more
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