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ServiceTitan's Overview

Total employees2800
HeadquartersGlendale
Founded2012

ServiceTitan is a leading all-in-one cloud-based software platform designed for home and commercial service businesses, including HVAC, plumbing, electrical, and other field service industries. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, the company aims to help trade businesses streamline operations, improve customer service, and grow revenue. ServiceTitan's comprehensive suite of tools includes scheduling, dispatching, invoicing, marketing, reporting, and payments, empowering contractors to manage and scale their operations effectively. The platform is known for its robust features, user-friendly interface, and strong customer support, serving thousands of businesses across North America.

Where is ServiceTitan's Headquarters?

HQ Function

Serves as the central hub for global operations, executive leadership, product strategy, software development, sales, marketing, and customer support initiatives.

Notable Features:

The headquarters boasts a modern, open-office design fostering collaboration, equipped with state-of-the-art technology infrastructure, and various employee amenities that promote a productive and engaging work environment.

Work Culture:

ServiceTitan is known for a fast-paced, innovative, and customer-centric work culture. Employees often describe it as collaborative, with a strong emphasis on teamwork, achieving ambitious goals, and continuous learning and development.

HQ Significance:

The Glendale headquarters is pivotal for ServiceTitan's strategic direction, product innovation, and for maintaining its leadership position in the field service software industry. It's where key decisions are made, the company culture is cultivated, and a significant portion of its talent base is located.

Values Reflected in HQ: The headquarters' design, atmosphere, and operations aim to reflect ServiceTitan's core values: 'Change Lives,' 'Achieve the Extraordinary,' 'Be a Great Team,' and 'Be Humble, Hungry, and Human.'

Location:

ServiceTitan primarily serves customers in the United States and Canada, with an expanding international footprint. Globally, the company supports critical functions such as software engineering and product development (with a major hub in Yerevan, Armenia), customer support, sales, and marketing operations tailored to its key markets. While its customer base is concentrated in North America, its operational and talent reach is more global to support its platform and growth.

Street Address:

801 N Brand Blvd, Suite 700

City:

Glendale

State/Province:

California

Country:

USA

ServiceTitan's Global Presence

Atlanta, Georgia/USA

Address: Ponce City Market, 675 Ponce De Leon Ave NE, Atlanta, GA 30308

Serves as a key center for engaging with customers and prospects in the Eastern United States, driving market penetration and providing dedicated regional support.

Yerevan/Armenia

Address: Undisclosed specific street address, generally located in Yerevan's tech hub.

Focuses on software development, quality assurance, and product innovation, contributing to the core technology that powers ServiceTitan's offerings globally.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceTitan

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-founder & CEO
Vahe Kuzoyan - Co-founder & President
David Burt - Chief Financial Officer
Anmol Bhasin - Chief Technology Officer
Olive Huang - Chief Customer Officer
Kimberly Shen - Chief Marketing Officer
Ross Biestman - Chief Revenue Officer
Chris Trombetta - Chief People Officer

Investors of ServiceTitan

ServiceTitan has been backed by several prominent investors over the years, including:

Bessemer Venture Partners
Index Ventures
Dragoneer Investment Group
T. Rowe Price
Battery Ventures
Tiger Global Management
Sequoia Capital Global Equities
ICONIQ Growth
Durable Capital Partners

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Over the last 12 months, ServiceTitan has strategically strengthened its executive leadership by appointing new officers in key areas such as customer experience and marketing, reflecting its commitment to growth and customer success. No major executive departures have been publicly announced during this period.

New Appointments:

Olive Huang, Olive Huang appointed as new Chief Customer Officer to spearhead customer experience and success strategies.
Kimberly Shen, Kimberly Shen joined ServiceTitan as Chief Marketing Officer, bringing extensive experience to lead the company's global marketing efforts.
Doug Myers, Doug Myers was appointed as SVP of Operations to enhance operational efficiency and scale processes.

Technology (Tech Stack) used by ServiceTitan

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan most commonly uses the [first_initial][last]@servicetitan.com email format (e.g., jdoe@servicetitan.com). Other formats like [first].[last]@servicetitan.com (e.g., jane.doe@servicetitan.com) may also be used by some employees. Understanding these patterns can be helpful when trying to reach out to specific individuals at the company.

[first_initial][last]@servicetitan.com

Format

jdoe@servicetitan.com

Example

80%

Success rate

News and media

ServiceTitan PressFebruary 27, 2024

ServiceTitan Appoints Olive Huang as Chief Customer Officer

ServiceTitan announced the appointment of Olive Huang as its new Chief Customer Officer. Huang, a seasoned executive with deep expertise in customer success, will focus on enhancing the overall customer experience and driving value for ServiceTitan's users....more

ServiceTitan PressJanuary 10, 2024

ServiceTitan Appoints Kimberly Shen as Chief Marketing Officer

ServiceTitan welcomed Kimberly Shen as its new Chief Marketing Officer. Shen will lead the company's global marketing strategy, brand development, and demand generation efforts to further accelerate ServiceTitan's growth in the trades industry....more

Forbes / ServiceTitanOctober 10, 2023

ServiceTitan Named to Forbes Cloud 100 for Seventh Consecutive Year

ServiceTitan was recognized on the Forbes 2023 Cloud 100 list, the definitive ranking of the top 100 private cloud companies in the world. This marks the seventh consecutive year ServiceTitan has been included, highlighting its sustained leadership and innovation in cloud software for the trades....more

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