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ServiceNow's Overview

Total employees22668
HeadquartersSanta Clara
Founded2004

ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003 and later incorporated in 2004, ServiceNow is a constituent of the Russell 1000 Index and S&P 500 Index. Its core offering, the Now Platform, enables enterprises to improve operational efficiencies by streamlining and automating IT, employee, and customer workflows. The company provides a wide range of SaaS applications built on this platform, helping organizations digitize and unite their functions, business units, and systems.

Where is ServiceNow's Headquarters?

HQ Function

Serves as the central hub for global operations, product innovation and development (Now Platform), corporate strategy, and executive leadership.

Notable Features:

The modern campus features state-of-the-art facilities, collaborative workspaces designed to foster innovation, extensive employee amenities, and is recognized for its sustainable design, with some buildings achieving LEED certification.

Work Culture:

The work culture at ServiceNow's HQ is dynamic, innovative, and customer-focused. It emphasizes collaboration, continuous improvement, and diversity, driven by core values like being 'Hungry and Humble.' Employees experience a fast-paced environment with opportunities for growth and impact.

HQ Significance:

The Santa Clara headquarters is pivotal for ServiceNow, acting as the nerve center for its global strategy, research and development efforts, and for driving its leadership in the enterprise digital transformation market.

Values Reflected in HQ: The headquarters' design and operational ethos reflect ServiceNow's core values of innovation, customer success, integrity, teamwork, and a commitment to employee well-being and environmental sustainability.

Location:

ServiceNow maintains a robust global presence with offices and data centers strategically located across the Americas, Europe, the Middle East, Africa (EMEA), and the Asia-Pacific (APAC) regions. This worldwide network supports diverse functions including sales and marketing, customer success and support, professional services, research and development, and cloud platform operations. This extensive reach enables ServiceNow to serve its multinational enterprise customers effectively, providing localized expertise and support while driving innovation on a global scale.

Street Address:

2700 Mission College Blvd, Santa Clara, CA 95054

City:

Santa Clara

State/Province:

California

Country:

USA

ServiceNow's Global Presence

Staines-upon-Thames, Surrey, UK

Address: ServiceNow UK Limited, The Causeway, Staines-upon-Thames, Surrey, TW18 3AG, United Kingdom

To lead market penetration, customer relationship management, and service delivery across the UK and the wider EMEA region, tailoring ServiceNow's global offerings to local market needs and regulatory landscapes.

Amsterdam, Netherlands

Address: Hoekenrode 8, 1102 BR Amsterdam, Netherlands

Functions as a strategic location for tapping into European tech talent, driving innovation, and supporting ServiceNow's growth in continental Europe, particularly in cloud services and workflow automation solutions.

Hyderabad, Telangana, India

Address: Survey Nos 64 (Part), Madhapur, Hyderabad, Telangana 500081, India (Multiple buildings within a campus, e.g., Building No. H06, H07, H08, Salarpuria Sattva Knowledge City)

Leverages India's vast technology talent pool for global product development, innovation, and round-the-clock customer support, playing an essential role in ServiceNow's global operational scalability.

Sydney, New South Wales, Australia

Address: Level 27, 10 Carrington St, Sydney NSW 2000, Australia

To drive business growth, support local customers and partners, and strengthen ServiceNow's market leadership in digital workflow solutions within the Australia and New Zealand region.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ServiceNow

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Chirantan "CJ" Desai - President and Chief Operating Officer
Gina Mastantuono - Chief Financial Officer
Paul Smith - Chief Commercial Officer
Jacqui Canney - Chief People Officer
Chris Bedi - Chief Digital Information Officer
Nick Tzitzon - Chief Strategy and Corporate Affairs Officer
Karen Pavlin - Chief Equity and Inclusion Officer

Investors of ServiceNow

ServiceNow has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
Price T. Rowe Associates, Inc.
State Street Corporation
Fidelity Management & Research Company LLC

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

ServiceNow has focused on strengthening its executive leadership team over the past year with key appointments aimed at driving strategic growth, innovation, and corporate affairs. These changes reflect the company's commitment to expanding its market position and enhancing its platform capabilities.

New Appointments:

Nick Tzitzon, Nick Tzitzon was appointed as Chief Strategy and Corporate Affairs Officer, a new role focused on overseeing ServiceNow's global strategy, corporate development, and communications.
Karen Pavlin, Karen Pavlin joined ServiceNow as Chief Equity and Inclusion Officer, tasked with leading the company's global efforts to foster a diverse and inclusive workplace and culture.

Technology (Tech Stack) used by ServiceNow

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow commonly utilizes a standard corporate email format, typically combining an employee's first name and last name. The most prevalent format is [first].[last]@servicenow.com. Variations might exist but this is the primary structure.

firstname.lastname@servicenow.com

Format

jane.doe@servicenow.com

Example

90%

Success rate

News and media

ServiceNow Press ReleaseApril 24, 2024

ServiceNow Announces First Quarter 2024 Financial Results

ServiceNow reported strong Q1 2024 financial results, with subscription revenues of $2.52 billion, representing 25% year-over-year growth. The company highlighted continued customer momentum and demand for its AI-powered workflow automation platform....more

ServiceNow Blog / Various Tech MediaMay 7, 2024

ServiceNow Kicks Off Knowledge 2024 Conference Highlighting New AI Innovations

ServiceNow commenced its annual Knowledge 2024 conference in Las Vegas, unveiling new generative AI capabilities integrated into the Now Platform and showcasing customer success stories. Key themes included AI-driven transformation and enterprise productivity....more

ServiceNow Press ReleaseMarch 5, 2024

ServiceNow and NVIDIA Announce Partnership to Deliver Generative AI Solutions for Telcos

ServiceNow and NVIDIA announced a collaboration to develop powerful generative AI solutions tailored for telecommunications companies, aiming to enhance customer service and operational efficiency within the telco industry by leveraging the Now Platform and NVIDIA AI....more

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