ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003 and later incorporated in 2004, ServiceNow is a constituent of the Russell 1000 Index and S&P 500 Index. Its core offering, the Now Platform, enables enterprises to improve operational efficiencies by streamlining and automating IT, employee, and customer workflows. The company provides a wide range of SaaS applications built on this platform, helping organizations digitize and unite their functions, business units, and systems.
Serves as the central hub for global operations, product innovation and development (Now Platform), corporate strategy, and executive leadership.
The modern campus features state-of-the-art facilities, collaborative workspaces designed to foster innovation, extensive employee amenities, and is recognized for its sustainable design, with some buildings achieving LEED certification.
The work culture at ServiceNow's HQ is dynamic, innovative, and customer-focused. It emphasizes collaboration, continuous improvement, and diversity, driven by core values like being 'Hungry and Humble.' Employees experience a fast-paced environment with opportunities for growth and impact.
The Santa Clara headquarters is pivotal for ServiceNow, acting as the nerve center for its global strategy, research and development efforts, and for driving its leadership in the enterprise digital transformation market.
ServiceNow maintains a robust global presence with offices and data centers strategically located across the Americas, Europe, the Middle East, Africa (EMEA), and the Asia-Pacific (APAC) regions. This worldwide network supports diverse functions including sales and marketing, customer success and support, professional services, research and development, and cloud platform operations. This extensive reach enables ServiceNow to serve its multinational enterprise customers effectively, providing localized expertise and support while driving innovation on a global scale.
2700 Mission College Blvd, Santa Clara, CA 95054
Santa Clara
California
USA
Address: ServiceNow UK Limited, The Causeway, Staines-upon-Thames, Surrey, TW18 3AG, United Kingdom
To lead market penetration, customer relationship management, and service delivery across the UK and the wider EMEA region, tailoring ServiceNow's global offerings to local market needs and regulatory landscapes.
Address: Hoekenrode 8, 1102 BR Amsterdam, Netherlands
Functions as a strategic location for tapping into European tech talent, driving innovation, and supporting ServiceNow's growth in continental Europe, particularly in cloud services and workflow automation solutions.
Address: Survey Nos 64 (Part), Madhapur, Hyderabad, Telangana 500081, India (Multiple buildings within a campus, e.g., Building No. H06, H07, H08, Salarpuria Sattva Knowledge City)
Leverages India's vast technology talent pool for global product development, innovation, and round-the-clock customer support, playing an essential role in ServiceNow's global operational scalability.
Address: Level 27, 10 Carrington St, Sydney NSW 2000, Australia
To drive business growth, support local customers and partners, and strengthen ServiceNow's market leadership in digital workflow solutions within the Australia and New Zealand region.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
ServiceNow has focused on strengthening its executive leadership team over the past year with key appointments aimed at driving strategic growth, innovation, and corporate affairs. These changes reflect the company's commitment to expanding its market position and enhancing its platform capabilities.
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ServiceNow commonly utilizes a standard corporate email format, typically combining an employee's first name and last name. The most prevalent format is [first].[last]@servicenow.com. Variations might exist but this is the primary structure.
firstname.lastname@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
ServiceNow Press Release • April 24, 2024
ServiceNow reported strong Q1 2024 financial results, with subscription revenues of $2.52 billion, representing 25% year-over-year growth. The company highlighted continued customer momentum and demand for its AI-powered workflow automation platform....more
ServiceNow Blog / Various Tech Media • May 7, 2024
ServiceNow commenced its annual Knowledge 2024 conference in Las Vegas, unveiling new generative AI capabilities integrated into the Now Platform and showcasing customer success stories. Key themes included AI-driven transformation and enterprise productivity....more
ServiceNow Press Release • March 5, 2024
ServiceNow and NVIDIA announced a collaboration to develop powerful generative AI solutions tailored for telecommunications companies, aiming to enhance customer service and operational efficiency within the telco industry by leveraging the Now Platform and NVIDIA AI....more
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