ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow's solutions automate and optimize business processes across IT, employee, and customer workflows. The Now Platform® is the foundation for their extensive suite of applications, enabling organizations to improve productivity, reduce operational costs, and enhance user experiences. ServiceNow aims to make the world of work, work better for people.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the central hub for executive leadership, global strategy, core research and development, and corporate operations.
Notable Features:
The Santa Clara campus features modern, sustainable buildings designed to foster collaboration and innovation, with employee amenities and environmentally conscious designs. It includes open workspaces, collaboration zones, and advanced technology infrastructure.
Work Culture:
ServiceNow's HQ work culture is often described as innovative, fast-paced, and collaborative, emphasizing customer success and employee well-being. The company promotes diversity, inclusion, and a 'Hungry and Humble' mindset.
HQ Significance:
The headquarters symbolizes ServiceNow's growth and leadership in the enterprise software market and its commitment to innovation within Silicon Valley's dynamic tech ecosystem.
Values Reflected in HQ: The headquarters' design and operational ethos reflect ServiceNow's core values such as innovation, customer focus, teamwork, and a commitment to creating great experiences.
Location:
ServiceNow operates globally with offices and data centers across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific Japan (APJ). This widespread presence supports global sales, marketing, customer support, professional services, research and development, and partner ecosystems. Their cloud platform is delivered through a network of secure, resilient data centers strategically located worldwide to serve customers and meet regional data sovereignty regulations.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
CA
Country:
USA
ServiceNow's Global Presence
Staines-upon-Thames, Surrey, United Kingdom
Address: The Causeway, Staines-upon-Thames, TW18 3AG, United Kingdom
Drives market expansion, customer success, and partner ecosystem development across the UK and broader EMEA region, tailoring solutions to local market needs.
Hyderabad, Telangana, India
Address: Building No. 3B, Mindspace, Madhapur, HITEC City, Hyderabad, Telangana 500081, India
Supports ServiceNow's global R&D efforts and provides essential services to customers worldwide, leveraging India's strong technology talent pool.
Amsterdam, Netherlands
Address: Hoogoorddreef 15, 1101 BA Amsterdam, Netherlands
Facilitates growth in the European market by providing localized support and services, and ensures compliance with regional data sovereignty requirements through its data center presence.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
ServiceNow has seen some key leadership transitions in the past year, including promotions within its executive ranks and strategic departures, reflecting the company's dynamic growth and evolving strategy.
Departures
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow primarily utilizes the `firstname.lastname@servicenow.com` email format. Variations might exist but this is the most commonly observed pattern for professional communication.
firstname.lastname@servicenow.com
Format
jane.doe@servicenow.com
Example
90%
Success rate
News and media
ServiceNow Press Room • April 24, 2024
ServiceNow Announces First Quarter 2024 Financial Results, Beats Expectations
ServiceNow reported strong Q1 2024 earnings, with subscription revenues of $2.52 billion, representing 25% year-over-year growth. The company highlighted continued demand for its AI-powered workflow automation platform....more
ServiceNow Press Room • May 7, 2024
ServiceNow Unveils New AI-Powered Capabilities at Knowledge 2024
At its annual Knowledge 2024 conference, ServiceNow introduced significant enhancements to its Now Platform, including new generative AI features, to help organizations accelerate digital transformation and improve productivity across various business functions....more
ServiceNow Press Room • February 26, 2024
ServiceNow, NVIDIA, and Hugging Face Collaborate on Generative AI Solutions for Telcos
ServiceNow announced a strategic collaboration with NVIDIA and Hugging Face to develop and release powerful, telco-specific large language models (LLMs) aimed at boosting productivity and improving customer service for telecommunications companies....more
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