ServiceNow (NYSE: NOW) is a leading American digital workflow company that provides cloud-based platform and solutions to help companies manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003, ServiceNow's Now Platform® enables enterprises to digitize and automate departmental and cross-departmental workflows, improving efficiency, productivity, and user experiences. Key product areas include IT Workflows, Employee Workflows, Customer Workflows, and Creator Workflows, serving a wide range of industries globally. ServiceNow aims to make the world of work, work better for people.
The headquarters serves as the central hub for ServiceNow's global operations, including executive leadership, core research and development, product strategy, and corporate functions.
The Santa Clara campus features modern office buildings designed to foster collaboration and innovation, with open workspaces, employee amenities, and sustainable design elements. It often hosts customer events and technology showcases.
ServiceNow's HQ culture is often described as innovative, fast-paced, and customer-focused, emphasizing teamwork, diversity, and a 'Hungry and Humble' mindset. Employees often praise the opportunities for growth and impact.
Its Silicon Valley location provides access to top tech talent, venture capital, and a vibrant ecosystem of partners and customers, reinforcing its position as a leading technology company.
ServiceNow operates globally with offices and data centers in the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific and Japan (APJ). This widespread presence enables the company to support its diverse international customer base with localized sales, services, support, and R&D functions. Key functions supported globally include cloud platform delivery, technical support, product development, sales and marketing, and professional services, ensuring customers worldwide can leverage the Now Platform® effectively.
2225 Lawson Lane
Santa Clara
California
USA
Address: The Zig Zag Building, 70 Victoria St, London SW1E 6SQ, UK
Supports ServiceNow's growth and customer base across the UK and EMEA region, providing localized services and expertise.
Address: Building No. H 07, Salarpuria Sattva Knowledge City, Inorbit Mall Road, HITEC City, Hyderabad, Telangana 500081, India
Drives product innovation and provides critical round-the-clock support for ServiceNow's global customers, leveraging India's strong tech talent pool.
Address: Hoogoorddreef 5, 1101 BA Amsterdam, Netherlands
Strengthens ServiceNow's presence in mainland Europe, catering to diverse language and market needs, and ensuring data residency and privacy requirements are met.
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As of April 2025, ServiceNow' leadership includes:
ServiceNow has been backed by several prominent investors over the years, including:
ServiceNow continues to strengthen its leadership team with strategic hires and transitions. Key appointments often highlight the company's focus on growth areas like AI, customer success, and diversity & inclusion.
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ServiceNow commonly uses the [first].[last]@[companydomain.com] email format (e.g. jane.doe@servicenow.com). Variations may exist, but this is the most prevalent pattern for corporate communications.
first.last@servicenow.com
Format
jane.doe@servicenow.com
Example
85%
Success rate
Reuters • April 24, 2024
ServiceNow reported first-quarter results that surpassed Wall Street expectations and raised its full-year subscription revenue forecast, driven by strong demand for its AI-powered workflow automation products....more
ServiceNow Press Release • April 9, 2024
ServiceNow announced its agreement to acquire 4Industry, a Netherlands-based partner whose manufacturing technology application is built on the Now Platform. This acquisition aims to enhance ServiceNow's operational technology (OT) management capabilities for smart factories....more
ServiceNow Press Release • February 7, 2024
ServiceNow, in collaboration with Hugging Face and NVIDIA, announced the release of StarCoder2, a family of open-access large language models (LLMs) for code generation, aiming to advance responsible AI development....more
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